The Rose And Crown Reviews Summary

Atmosphere & Environment

Pros:

• "Love the place as it's cosy, well presented and a comfortable environment."
• "Having a great night as always, wine flowing, great Atmosphere, mushroom and Stilton starter Amazing, and crispy wings, just what ya need to soak the wine up."
• "Superb place, clean and welcoming."
• "Nice cosy pub with a good range of real ales."
• "It was an amazing atmosphere."
• "Very lovely and relaxed atmosphere in here."
• "The atmosphere was lovely."

Cons:

• "One thing that let the experience down were the toilet facilities. They are really in need of being updated and feel quite grubby which was a shame."
• "With a tired interior, seats you wouldn't want to sit on being dirty and unhygienic, and awful food there is not a lot to recommend about this once nice pub."
• "The open fires are nice in Winter, but the heat levels sometimes get too much with radiators on high."
• "Not enough bar staff and the gents toilet always stink of urine and floor is always wet, get a grip management you can smell this in the pub."

Service & Staff

Pros:

• "We encountered 3 staff members at varying times and all of them were extremely polite, welcoming and helpful."
• "Service was fantastic, very friendly staff."
• "Bethsy our waitress was amazing and Jess the manager is a joy."
• "Nothing was too much trouble."
• "Our meals were brought to us quite quickly."
• "Staff always very helpful and friendly."
• "Service was great very polite and friendly."

Cons:

• "The food is good but ALL staff are so RUDE!!"
• "Staff were grumpy meals were aweful."
• "Lady behind the bar greeted us like she was fed up, no smile."
• "The manager was so disinterested and disrespectful and failed to resolve the problem."
• "Different every time I go in 2 staff members have been rude on multiple occasions."
• "Staff were disorganised."
• "Serving staff didn't smile once."

Food Quality & Offering

Pros:

• "I was sent the 50% off main meals offer which was too good an offer to miss."
• "The food was fantastic and an absolute bargain as we went for the 3 course menu."
• "Fantastic ultimate burgers x 2, fantastic surf n' turf."
• "The meals are really tasty and good quality."
• "Food was lovely, came out in good time even though it was quite busy."
• "We loved the spicy wings and nacho sharer."
• "Food good quality."

Cons:

• "They do have an app but this was terrible the breakfast menu was missing altogether."
• "Meal small portion, so tbh the price wasnt such a good deal."
• "The food though WHAT A DISAPPOINTMENT. The pie we ordered was obviously microwaved it was soggy, there was very little meat couldn't taste what the meat was."
• "My friend ordered a half chicken which was so small and not a half chicken at all."
• "Salmon overcooked; Broccoli almost raw."
• "Ordered slow cooked belly pork with ‘all the Sunday roast trimmings’. I ended up with a lump of mash potato and a wedge of broccoli that was luke warm with a solvent taste!!!"
• "Sausages were hard. Steak inedible so tough we couldn't chew it."