The York Roast Co. Reviews Summary

Food Quality

Pros:

• "Wrap was good, nice and warm everything cooked well."
• "Went for a hot Pork and scratching sandwich 🥪, which was delicious."
• "Visited twice during the weekend, the YorkyPud wraps are delicious!"
• "Wow! Fresh, hot and tasty food. Went for the hot pork sandwich with gravy .. absolutely mouth watering, not to mention the pieces of crackling too !"
• "Got the pork Yorkshire pudding wrap for £7 and it was delicious!"
• "The long queue round the corner mid afternoon was well worth it. The roast dinner wrapped in a Yorkshire pudding was delicious."
• "FOOD IS SOOOOO GOOD! I had a Yorkshire pudding meal and my boyfriend had a giant sandwich. Both were delicious."

Cons:

• "Poor standard of food, window entices you in, served reheated precut slices of whichever meat you choose."
• "When I opened my £7.50 wrap I was greeted by a sweaty Yorkshire pudding, limp veg and 4 chewy pieces of beef, very disappointing."
• "The meat is dry and it's not a pleasant experience."
• "Had the pork Yorkyoud wrap. To be honest was underwhelming."
• "All meat are overcooked and rough, like biting paperboard."
• "The food was hot but the food was bland."
• "Food tasted old, potatoes were hard and stale, beef was also hard on the edges as if it's been out under the heat lamp for too long."

Service

Pros:

• "First time I've had a roast dinner wrap from here I just wished I'd had one before now, it was lovely and the service was quick."
• "The staff were well presented and service was fine."
• "Service was decent, and the staff were friendly."
• "Service was quick considering it's in the heart of York and it's flooded with tourists like myself."
• "Great service, staff very friendly and helpful."
• "The staff were friendly and professional."
• "The staff are really efficient and friendly, and worked as a team to take orders, prepare and serve the food."

Cons:

• "£3 on top of the meal price for something you'd definitely expect to be part of the meal is a rip off."
• "His customer service wasn’t great, seemed like he didn’t want to be there."
• "The staff communicated through a series of grunts and mumbles instead of English."
• "Terrible service. I stood in front of the cashier and the staffs ignored me."
• "Massively disappointing, miserable staff."
• "Slow service by disinterested staff who appeared to have no leadership."
• "Service was Slow, very slow..."

Price

Pros:

• "Reasonable prices as the meat is freshly cooked throughout the day."
• "Potentially a little expensive but well worth it."
• "Prices very reasonable."
• "Food was decently priced for what you get, and the food was good."
• "Good food for fair value."
• "Superb roast dinner served in a giant Yorkshire pudding in a cardboard box, with plastic cutlery. £8.20! What value."
• "Not to expenisve for food in the middle of the tourist area of York."

Cons:

• "Also a bit heavy on the price."
• "Very expensive poor quality. Rip off Britain at it's best!"
• "Spent £29 on 4 sandwiches, feel like I should have just bought it from one of the food trucks nearby for £4.50."
• "Very expensive for what you receive."
• "Vastly over priced for portion size and quality."
• "For the price you pay not worth it. Pork dry and tasteless."
• "I don't think it's worth over £10 personally."

Ambiance and Cleanliness

Pros:

• "Nice venue though, more seating upstairs too."
• "The room upstairs is great, shiny red and white wall, modern design mixed with a medieval building."
• "Atmosphere was nice and comfy on the other hand."
• "The seating area was clean and spacious."
• "Restaurant area is always clean as well and has plenty of seating."
• "No table service, queued to order and pay. Then waited for our meal in a takeaway box with plastic cutlery. We went upstairs to seating area. The tables were clean."
• "Ate in everyday too...clean and we always found a table."

Cons:

• "The seating area upstairs was filthy dirty there wasn't one clean table."
• "The seating area was a complete mess with rubbish bin full to overflowing."
• "The toilets were disgusting! Oh so dirty and gross."
• "The upstairs area looked a little shabby and wasn't all that clean."
• "Upstairs seating areas surrounded in a bad smell, blending smoke and toilet smell."
• "Went upstairs to eat bins overflowing tables not cleared."
• "The whole place is disgustingly dirty, bins overflowing, food on the walls and toilets need a thorough deep clean."