Pizza Pilgrims Covent Garden Reviews Summary

Pizza Quality

Pros:

• "The pizza and ingredients are so fresh. It was beautifully cooked with great service."
• "Pizzas are excellent."
• "I absolutely love their pizza base, one of the best I've ever had, thin and light, but fluffy and crispy in some parts."
• "The pizzas at pilgrims never disappoint!"
• "The pizzas were amazing. We ordered the Margherita Extra Extra and the Carbonara pizzas with the truffle dipping sauce."
• "The pizzas were incredible - 8 cheeses and chili jam will always be my favourite."
• "The pizza tasted like real Italian pizza."

Cons:

• "The dough was burned and there were barely some mushrooms."
• "Burnt and soggy pizza."
• "Ingredients were good but pizza was like a burnt diaper. 10% service charge."
• "Had the Nduja pizza. Was quite good except for the complete lack of any heat/spice."
• "The pizza was slightly undercooked, a little on the stodgy side. The flavours weren't quite there either, I had anchovies on mine and could barely taste them."
• "The pizza itself was quite limp. The toppings and base didn't really seem connected, with bare patches appearing on the base as you cut into it."
• "Our truffle pizza was a tad burnt, and hardly any sauce could be tasted at the base."

Service

Pros:

• "It was beautifully cooked with great service."
• "The staff was very nice makes us feel like at home."
• "They were so busy but the servers were great, and I received my food and drink in good timing."
• "First time at the branch in Covent Garden- great food, amazing service, super pet friendly."
• "Despite being so busy with the pre theatre crowd, the staff here delivered great service."
• "Staff are very friendly as well."
• "Was really impressed with the friendly staff."

Cons:

• "The staff itself were not at all friendly and it could be felt the separation between staff and clients."
• "The service was terrible, and the waitress was so unprofessional."
• "Service was poor."
• "The service was okay but they charged us more than on the menu."
• "Delicious pizza but really poor service."
• "The service was slow - took time to let us in (there was a free table and all there was to do was to clean it), took us time to make an order."
• "The service was so slow and the pizzas were pretty average."

Atmosphere & Location

Pros:

• "This place has such a great atmosphere, seemed hectic but staff were on the ball."
• "This restaurant is in a great location too."
• "The location is great, after shopping to stop for a great pizza."
• "Lovely designed and decorated place."
• "The restaurant atmosphere is lovely and overall a fun experience."
• "I also like the decoration and atmosphere making you feel that you are in the 60's-80's."
• "The mood is cozy, not super fancy, that’s what we like."