Miller & Carter Weston Gateway Reviews Summary

Category: Steak house

Address: Yew Tree Dr, Weston-super-Mare, BS22 6DB, United Kingdom

Phone: +441934521235

Rating: 4.4
based on 303 reviews.

Food Quality

Pros:

  • "The culinary experience was nothing short of extraordinary."
  • "Went for set menu which was great value and delicious, lovely starters, juicy steak and amazing deserts!"
  • "The steaks were cooked to perfection and the beef dripping sauce sets your taste buds dancing!!"
  • "It was the best steak we've eaten."
  • "Their steaks are a must try, if you’re not a steak lover then you will be after eating a Miller and Carter steak."
  • "The steak was cooked exactly how I liked."
  • "The steak was completely over cooked when asked for it again to be cooked correctly it took 30 minutes."
  • "Two of our preferred starters were unavailable and one main that my wife wanted."

Cons:

  • "Food was good although the steak could have been better."
  • "Unfortunately, neither the service nor the food hit the mark. The cod wasn't that great and my guests didn't like the chicken burger either."
  • "My steak was then not cooked to how I asked."
  • "My partner ordered a hot chocolate it was brown water."
  • "I ordered a medium steak and was served medium rare."
  • "I am usually a big fan of miller and carter, enjoying the steaks which is why we go there. Sadly my recent ribeye was almost inedible."
  • "The prawn cocktail was like mush."
  • "Starters were not very hot. Our main course was on the side for nearly 5 mins before the waitress picked it up."

Service Quality

Pros:

  • "I must commend not only the cuisine but also the impeccable service we received."
  • "Best ever waiter and service, very impressed!"
  • "The service was the best I’ve had in any restaurant."
  • "Our waitress Belinda was incredible, she was attentive, asked about allergies and made us feel really looked after!"
  • "The service was very efficient and polite, with a good selection of starters."
  • "The service was excellent, and we were well looked after."
  • "The staff were professional and enjoyable to interact with."
  • "We were served by a couple very friendly and helpful staff members who did everything they could to make our experience enjoyable."

Cons:

  • "However, there was a lady helping kitchen through hatch who was not in uniform. Her hair was dangling to the side of her face and often floating above plates."
  • "Came here with my boyfriend to celebrate my birthday on Monday. We placed our order and took 15 mins for 2 glasses of Pepsi to come out, food then took a further 40 minutes, my food arrived and it was cold."
  • "The only annoying part was the mens toilet being out of use at one end and the women's being out of order at the other."
  • "Service was friendly, staff were attentive, food prices were good on the fixed price lunch menu. Could do with a little more choice on that menu."
  • "We asked several times and were promised each time she was on her way, however upon challenging our waitress we didn’t even receive an apology."
  • "We felt the price of the meal for 9 people (4 of which were children) being over £400 was very expensive especially as the portion sizes seem to have been reduced."
  • "We ordered food from M&C via Uber Eats, which we never received – a Uber driver had apperently gone AWOL with our food."
  • "The steak was cooked nice, onion loaf was over cooked crunchy, had obviously been reheated, shame really this is the 2nd time we’ve been in the last month."

Atmosphere and Decor

Pros:

  • "Really well furnished and very welcoming with comfortable seating."
  • "It was a lovely experience from start to finish. Lovely decor. Comfortable seating and a really nice atmosphere."
  • "My only remotely negative comment is that I think the lighting in the restaurant could be better, it's quite a strain on the eyes in there after a couple of hours sitting in there."
  • "Service was very efficient and polite, with a good selection of starters, the calamari was delicious."
  • "The service was great and we thought the food was well presented, good quality and great value for money."
  • "We arrived at the restaurant on bikes and would have appreciated some secure bike racks on site."
  • "Seating left a bit to be desired; we were seated back to back with another table, with the main entrance footfall between us."
  • "Location is accessed via a turning through a small housing estate, but is sign posted."

Cons:

  • "The only thing we didn't like was the vegan custard that came with our apple pies."
  • "The only things I would say we didn’t enjoy so much was the lettuce wedge with the steak."
  • "Prawn cocktail, more lettuce than Prawns."
  • "The iceberg lettuce wedge concept was weird."
  • "The decor and welcome was fitting (although some customers had ignored the suggested dress code)."
  • "The restaurant was not busy, we were greeted and seated with all covid-19 measures explained to us clearly."
  • "The decor and welcome was fitting (although some customers had ignored the suggested dress code)."
  • "We were served by a couple very friendly and helpful staff members who did everything they could to make our experience enjoyable."

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