Miller & Carter Cribbs Causeway Reviews Summary

Booking and Wait Times

Pros:

• "Fully recommend, it was quite busy when I was there so booking a table in advance would be recommended."
• "The food came out quickly and the service was excellent."
• "Service was fantastic and speedy! The food was lovely with great portion sizes."

Cons:

• "We waited 45 minutes for drinks, a further 35 minutes for our meals which arrived stone cold and then a further 40 minutes for our replacement meals."
• "We were kept waiting a significantly longer amount of time when others who ordered the same lunch got it before us even though they arrived much later than us."
• "Waited an hour for our table, then quite a while for our food after we ordered which ended up warm."

Service Quality

Pros:

• "The staff seemed rushed and perhaps inexperienced. I had to return a beer from the bar due to one of the taps needing a clean."
• "Junior is a massive credit to Miller & Carter. He made such an effort with my 2 year old and she loved it!"
• "Service was great. Junior was a star very professional and attentive."

Cons:

• "Tables generally clean, but very small, quickly cluttered. Doors get wedged wide open in winter months, so if you are sat nearby you are freezing."
• "Despite the dresscode most people were wearing tracksuits/sports wear. It was generally just a really unpleasant experience and definitely not an upmarket steakhouse as advertised."
• "A couple of months ago we had to wait an hour for our table, then quite a while for our food after we ordered which ended up warm."

Food Quality

Pros:

• "The food was very good better than the first time we went."
• "Fantastic experience. Whoever comes through the door is treated like a VIP! The food and cocktails taste amazing."
• "The food was absolutely fantastic, in the top three of my many visits to M&C."

Cons:

• "The steaks were tough as old boots. We really hoped our first visit was just a one-off due to being overcooked, but this was the same despite being cooked as asked."
• "Unfortunately I was unable to taste the food and review that however the environment made myself not want to stay any longer."
• "Steak was good-but I won’t say it was the best. One thing I look forward to eating from restaurants/pubs is the crispy fries- but that too was a bit disappointment."

Staff and Customer Service

Pros:

• "Junior was the best server we have ever experienced whilst having a meal. AMAZING personality."
• "Really enjoyed this visit with my partner. Quickly then to our seats but HD to ask to change table as a very rude woman had her seat well away from her table and ignored my request to move slightly."
• "Fantastic food. Our waitress Barbra was phenomenal full of banter all the bar staff were great, Front of house were very friendly."

Cons:

• "Sorry to say but I was very disappointed with my overall experience. The Waitress was very helpful and friendly but it took over 1 hour for our main courses to arrive and when they did the food was not warm."
• "We were greeted by a very friendly member of staff who asked how our day had been. We said we just got engaged and he was absolutely over the moon for us and couldn’t do enough to make our meal perfect!"
• "The waiter Junior was an absolute breath of fresh air in this cynical world we live in, fantastic energy."