Chicken Shop Reviews Summary

Food Quality

Pros:

• "The burgers and fries were absolutely amazing – fresh, flavorful, and truly a treat for the taste buds."
• "The flavors were well-balanced, and the freshness of the ingredients was evident."
• "The chicken was SUPER CRUNCHY the way I love it."
• "Super fresh, inventive flavour combos and the Korean rice was also amazing."
• "The coleslaw salads were a brilliant choice, incredibly refreshing."
• "The Seoul chicken wings are perfect, so as the chicken burgers."
• "Literally best fried chicken I had in my life."
• "The crispy coating on the chicken was absolutely delicious, and the meat inside was tender and juicy."

Cons:

• "Only down a star because the rice was not great, but the coleslaw and sauces hid the taste and texture of it very well."
• "The chicken wings were over done and not very nice."
• "Food was average but the woman who worked there made for an unpleasant atmosphere and dining experience."
• "Negative side, food here is overpriced and not as good as the price."
• "Smallest portions I've ever had from here. Same with the burger hardly any slaw."
• "Food was decent but could have been more fairly priced."
• "Bland tasteless food chicken tenders were chewy and hard also the chips were hard and taste like refried chips."
• "The wings were huge but had no flavour!"

Customer Service

Pros:

• "The customer service at Chicken Shop was top-notch. The team members were not only efficient but also incredibly friendly."
• "Haram (the gentlemen helping us to decide what to order) was extremely friendly."
• "The staff were super friendly and noticed my first-timer overwhelm."
• "Issac was so friendly and attentive to my needs."
• "Superb service, I saw one of them doing a satisfaction check to all the guest."
• "The service at the Chicken Shop is friendly and efficient."
• "The staff was very nice and helpful, especially to students."
• "Staff fantastic and really down to earth and willing to help."

Cons:

• "Even though he missed us out, not sure what happened there, but I can let it pass."
• "While we were ordering she asked us multiple times if we were okay, then when we were eating she asked us twice if the food was good."
• "She was demanding I leave a 5 star review while watching me do it."
• "4 checks if everything was OK and asked 3 times to leave a review all while eating."
• "Staff should be aware of this."
• "Some people may find the touch screen & buzzer system confusing."
• "The wings were huge but had no flavour!"
• "The food was delicious, from the fried chicken sandwich to the cheesy fries to the hot wings, they were all perfect."