ASK Italian Reviews Summary

Food Quality

Pros:

• "The chefs cooked everything well and we really did enjoy it all."
• "Great food and fabulous service."
• "Awesome food, in a great spot, delivered by superb staff."
• "Both of which were well cooked and delicious."
• "Food was absolutely delicious could not fault."
• "Fresh pasta tastes wonderful."
• "The food looked and tasted great making for a very enjoyable meal experience."

Cons:

• "Twice I send the pasta back as it was hard. Not once were we asked if the food was ok."
• "The lasagne I had was awful and clearly just a microwaved meal, really disappointing."
• "Love calamari but this was a lump of soggy mess."
• "The toppings on the pizza seem low quality."
• "The pasta was so bland it was like eating a wet flannel."
• "Tasteless spaghetti bolognase, dried fish, undercooked newpotatoes with what looks like an old saddle mushroom sauce."
• "the calamari wasn’t cooked at all and was soaked in oil, the pasta was absolutely tasteless."

Service

Pros:

• "She was attentive with us and other tables, noticing when drinks were running low and ensuring all guests were happy."
• "The waiters and waitresses are helpful, kind, and polite."
• "We were welcomed at the door into a clean, bright friendly atmosphere."
• "The food and drinks came quickly and were delicious."
• "The staff is very friendly and working very efficiently."
• "our waitress was very friendly and listened exactly to what we wanted."
• "The waitress was friendly and efficient, and the meal was tasty and well presented."

Cons:

• "Upon asking the manager, he did not seem to care much about it and there was no explanation for that."
• "Their face were telling that they annoyed to see us."
• "She immediately told us to order via the app without offering to take our order."
• "The waitress was dismissive and said we had the biscuit."
• "She advised that they close at 9:00pm and when we told her that online says 10:00pm, she proceeded to LIE."
• "Horrendous service. She took a whole 30 minutes to bring us the bill, even though she was just standing around not doing much."
• "Horrible service in Norwich! Only ordered simple dishes, we waited for more than an hour but no meal was served."

Value

Pros:

• "Fresh food, clean restaurant, friendly staff and reasonably priced."
• "The prices were very reasonable and everything was very pleasant!"
• "Prices are very reasonable and the food is always amazing."
• "The children's meals are very reasonably priced and great potion sizes too."
• "Excellent meal, good value for money."
• "The prices are very reasonable at the best of times."
• "Kids loved the food. Is very good Quality and value."

Cons:

• "Portions where smaller than i expected for the price."
• "I will say the deserts ar far too expensive for what you get £6 for a teeny piece of cake is not acceptable."
• "The food does not live up to the price."
• "I was charged Full price for 2course menu and said i couldn't have 20 percent of lunchtime menu."
• "Service appalling, food was cheap quality, yet very high prices."
• "For the money I felt that it was overpriced."
• "£56 for two mains and a pizza with a bottle of still water to share. Average price for a city centre franchise, but not even worth half that amount."

Atmosphere

Pros:

• "Nice atmosphere with enjoyable background music."
• "This particular Ask is also in a great setting, right next to Chapelfield shopping centre in the centre of Norwich."
• "The decor also gives off that authentic Italian feel."
• "Cozy place near intu. Fast seating without booking."
• "Overall Great atmosphere."
• "And it had a warm, bustling atmosphere too."
• "The best calamari dish in the city with no doubt."

Cons:

• "The decor was reminiscent of a 1970s sea-front cafe in Blackpool, very bland, no Italian feel to it at all, in fact, no atmosphere at all!"
• "The restaurant was very cold."
• "Very hectic atmosphere, noisy and crowded."
• "No atmosphere at all, it's far too open plan and the staff all talking at the bar at the front just looks bad."
• "No Italian atmosphere or decor whatsoever felt like a canteen."
• "No atmosphere at all, it's far too open plan."
• "Too Noisy, bottles smashing, cutlery crashing."