The Old Thatched Cottage Restaurant Reviews Summary

Food Quality

Pros:

• "The food was of an excellent quality and would visit again."
• "Delicious food."
• "The food was perfectly prepared. I had the 8oz sirloin and it was prepared exactly as asked."
• "The food was delicious."
• "Food delicious, with wonderful choices, all food cooked to perfection."
• "The food is lovely, the atmosphere is amazing. A great spot to have a drink and watch the sun go down."
• "The food is fantastic, I normally travel over 100 miles just for their steak."

Cons:

• "Not everything is fresh. The chips are frozen for a start."
• "The pate was shop brought (it used to be made in the kitchen and was amazing) the salad on my pate plate was limp and had no dressing."
• "Calamari was overcooked and chewy."
• "When the food did arrive at the table it was no hotter than cool, the roast potatoes were very undercooked."
• "I can’t understand the good reviews of the fish and chips: it was the worst I’ve had for ages."
• "The turkey on my lunch was very dry and the cauliflower cheese lacked cheese and cauliflower was overcooked."
• "The roast potatoes and vegetables were raw. Completely inedible."

Service

Pros:

• "The staff are friendly and talkative."
• "Staff are quick to attend to you."
• "Staff very attentive & friendly."
• "The service was excellent and very attentive."
• "Staff were very friendly and polite. Served us quickly."
• "The staff are incredibly friendly and helpful, always checking everything is ok and always happy to do anything you need!"
• "Good food & Excellent service."

Cons:

• "Very rude from the outset, we headed for a table, to be collared by a lady, telling us we had to queue to be seated, then told to just find a table."
• "Unfortunately, for the next 20 minutes no one came to us to give us the menu."
• "Service was really slow."
• "We sat patiently inside waiting, more waiting, no offer of drinks, menus, smiles or apologies."
• "The annoying thing was that tables who arrived after us were served drinks and orders taken before us."
• "Waitress was well stretched trying to make drinks, take orders and settle accounts."
• "Very slow service Friday night just gone."

Ambience

Pros:

• "Warm, clean and cosy."
• "ambience in the restaurant is calm, relaxing and always spotless."
• "The atmosphere was so lovely."
• "The restaurant is tastefully done plenty of room in between tables, its spotlessly clean, the toilets we're immaculate."
• "Such a lovely atmosphere in the evening with fire pits, beautiful sunset great food and a drink."
• "The decor was beautiful and there was a lovely atmosphere."
• "The feel of the restaurant is cosy and intimate."

Cons:

• "Inside okay bit over-crowded with tables and seats."
• "The place does look dated, but in a way, it's part of their charm."
• "as soon as we were all sat down in a very cramped room."
• "The music selection made for a really dreary atmosphere, felt really depressive and sad."
• "The criticism I have is that with all the changes that have been made over time, it has lost the feel of a 'cottage' and has the ambience of a pub which is just a tad disappointing."
• "The restaurant was uncomfortably cold. Most diners had their coats on throughout their meal."
• "I visited today and was so disappointed with the food and the atmosphere."

Value

Pros:

• "Moderately priced. The presentation is excellent. Taste is brilliant. Portion size is perfect."
• "The prices are reasonable for the quality."
• "great value for money."
• "Set Menu for lunch time was well priced at £9.95 for one course or £12 95 for two courses."
• "Worth every penny."
• "Prices were very reasonable."
• "Relaxed atmosphere, great value for money."

Cons:

• "It's more expensive than comparable seaside resorts such as Brighton or Bournemouth."
• "The prices are a bit high but I think you pay for the location more than the food."
• "Rather on the expensive side for food which wasn't really reflective of the price."
• "Quite frankly this place is a tourist trap and found it was very expensive for average food."
• "My only negative was that I thought it was a little over priced although my companions didn't agree."
• "However £4 for lime and lemonade is steep!"
• "Not the biggest portion of fish and chips, and certainly not the cheapest in Weston at £14 per person."

Facilities

Pros:

• "Dog friendly, they have a dog drinks station with lots of dog bowls & barrel of water."
• "Absolutely OUTSTANDING...BEAUTIFUL modern decor, not taking away from its long heritage."
• "The oldest building on Weston Super Mare."
• "Clean with sanitizer bottles on each table."
• "Very good social distancing in place."
• "Located at 14 Knightstone Road near the Cabot Cove Hotel in a charming 18th century grade ll listed building."
• "The settings look well maintained and clean."