Mary Jane's Fish Bar Reviews Summary

Food Quality

Pros:

• "Lovely fresh, tasty food, good service, on top of cleaning for covid."
• "The fish and chips are mouth wateringly delicious with a crisp batter and chips that sizzle when you splash the vinegar on."
• "Extremely tasty fresh cod and chips. Very thin crispy batter and mostly cod flesh."
• "Absolutely delicious haddock, chips and mushy peas."
• "The fish (haddock) was succulent and moist, freshly cooked and the batter was superb."
• "Food was great, lovely crispy chips, and flaky meaty fish, with a crispy batter."
• "Wonderful thick piece of cod, batter was light and not at all greasy. Chips were lovely too, all tasted very fresh."

Cons:

• "Really disappointed and didn't enjoy the fish as it was literally full of large bones and had to dissect each mouthful."
• "Fish full of bones, I don't mind finding the odd one but this had more bones than fish."
• "The fish was so small you needed a microscope to see it and it was over cooked and full of bones."
• "The chips had black bits all over them, the mushy peas were rock hard."
• "The batter was soggy and to top it all contained fourteen (14) large bones that would have quite easily choked a child had he or she been given the equivalent and not been supervised...l have pictures as evidence."
• "Pizza was hard and not great. Chips tasteless."
• "The cod tasted like it came out of the freezer. Grey watery residues inside."

Service

Pros:

• "Staff friendly."
• "Fish was cooked to perfection, chips too and the service was quick and very friendly."
• "All the staff wearing face masks very efficient and great service."
• "The atmosphere was cosy and the service efficient and friendly."
• "Service was friendly and helpful."
• "Service is quick (but everything prepared freshly) and with a smile."
• "The staff in this place are fabulous!"

Cons:

• "Very poor service at the counter. Staff chatting to each and not acknowledging the customers."
• "Just walked in. Got dirty looks. Sat down and two waitresses were hanging around a counter. Never had any acknowledgement, 'we won't be a minute' or anything. Felt we were an inconvenience so walked out. Very disappointed."
• "When asked if all was OK I said the chips were horrible, which us and nearly everyone in the place were leaving. The waitress said nothing but just took our payment."
• "Visited this place on a weekend away last year with my family, they obviously didn't like the look of a young family with a toddler as they watched over us eating for the entire meal like we were common thieves."
• "The service was fast but the food was definitely not that impressive."
• "Staff could benefit from some customer relation training."
• "Terrible customer service, awful staff who are yelling and screaming at other staff and even customers."

Value

Pros:

• "I thought it decent value for money for a cafe so close to the seafront."
• "Eat in with the family, very reasonably priced and great tasting fish and chips, all plates were clean at the end of the meal."
• "It's not a cheap lunch but it's good value."
• "Prices are very competitive while maintaining large portion sizes."
• "Not expensive would recommend a visit but does get busy."
• "Reasonable price too for a take away."
• "Everything taken into consideration, it's fairly priced at around £15/head including drink and service."

Cons:

• "The only thieves there are the people charging over £20 for three very small portions of chips, a few sausages and some overcooked scampi."
• "Not that cheap - nearly £10 for the meal."
• "At £52.20 for four people, it wasn't cheap, we don't mind paying more for meals but do begrudge it if said meals are going to make us ill."
• "For £9.50 a disgrace."
• "The price we paid for what we got was not great."
• "Total was over 20quid, so it ain't cheap."
• "Also, they give out these silly little sachets of disgusting poor quality ketchup. And to top it off it was expensive!! £60 for 2 adults and 2 children."

Cleanliness

Pros:

• "Lovely fresh, tasty food, good service, on top of cleaning for covid."
• "By the way it was immaculate inside."
• "The place is nice, busy and clean."
• "Tables were constantly cleared and the place was spotless."
• "Felt very safe in there as the two ladies cleaned everything and I mean everything even down to the salt pepper sauce pots even the menu was cleaned well done all of you."
• "The interior was more like an old type of cafe but was quite pleasant."
• "The food was nicely presented in lidded trays which kept the food hot."

Cons:

• "The chips had black bits all over them, the mushy peas were rock hard."
• "The chips had lots of black spots on them."
• "The oil is rancid and dirty, the chips green and bitter."
• "One of the sausages had two long grey hairs in it."
• "The fish was full of bones which is very off putting and had soggy batter, most of the chips were little tiny sharp things."
• "Poor quality chips and sausage, fish was full of bones."
• "Awful, no care and attention to the food being cooked. No side orders available, young staff with no supervision."