Deep Blue Fish & Chips Reviews Summary

Service

Pros:

• "Our server was so lovely, she got us seated all together even though we were a big group and then explained the menu really well."
• "Carole and Ken were absolutely amazing! Super friendly and made sure we got everything we wanted."
• "Carole, Geoff and Sophie were all very nice and helpful. Carole was especially brilliant as she was very careful and professional with our order."
• "The waitress, Carol, was absolutely LOVELY. Incredibly kind and helpful, nothing was too much trouble."
• "The staff are very patient, polite and professional. I often get served by Carole, and she is an absolute joy to be around."
• "Great customer service and delicious fish and chips! The gluten free fish is very tasty and they are very careful to make sure the fish and chips are cooked in a separate fryer."
• "Amazing gluten free fish and chips. I was so pleased to find this place- excellent knowledge of gf issues-even had gf vinegar & kept salt cellar separate."
• "Very friendly service from Archie and delicious food. My sons had a spam fritter and battered sausage with chips cooked by Ken."

Cons:

• "Feel bad I have to be honest..... BUT the FRYER KEN unfortunately turned an experience of deep blue to deep poo ! The chips weren't even cooked."
• "Terrible portion sizes for the cost of a bag of chips @£3.30. Barely covered the bottom of the box."
• "The food was fine, but a bit disappointed overall. Went for a takeaway, asked if the kids fish came with lemon but was told that lemon is only available if you eat in!"
• "My family was waiting 45+ minutes and when they finally put our order into cook we had been waiting half an hour. The company was not busy."
• "Ordered online which worked fine gave a collection time, arrived 5mins before the collection time and waited 15mins after that time our number was called."
• "Asked for extra large fish, paid £14 for two portions. Disappointed upon opening the boxes at- home, medium sized at best."
• "Really disappointed today. The chips were over cooked and more like scraps....l ate as many as possible before giving up...."

Food Quality

Pros:

• "The fish and chips were delicious and they had some great meal deals. Highly recommend."
• "The fish & chips were delicious and plentiful and the service was outstanding."
• "Amazing fish and chips. Generous portions and beautifully prepared."
• "Friendly and helpful service, with tasty food freshly prepared and care taken over gluten-free orders."
• "Perfect lil' chippy in Helmsley, I can only speak for the chips and chicken bites but they were absolutely terrific!"
• "The fish and chips were fresh and lovely. The fryer was Sophie, she's done a very good job with the fish and chips."
• "Great cod & chips, lovely piece of fish, freshly cooked with crispy batter & not greasy."
• "Probably the best cod & chips I've ever had!! Fryer Ken had cooked both to perfection."

Cons:

• "Not the best fish and chips I've ever had but absolutely the best service."
• "This place has been getting steadily worse. As a local we use to go quite regularly but stopped due to the decline in quality."
• "Ordered large fish and chips for me and my wife... found the fish was all batter and hardly any white fish inside absolutely disgusting."
• "The chips were dark on the outside and undercooked in the middle. All the food tasted of old grease, like it hadn't been changed for ages."
• "3x LARGE Cod and chips, 1x Chicken Nuggets and chips, 1x curry and 1x peas. Approximately £48!!!!!! Small dry fish, old oil and limited chips."
• "Hmmm. 50 minute wait for a takeaway at 7pm on a Saturday night. The cod was very good but the chips were way too crusty and felt like they had been massively over cooked."
• "We really use to rate this Fish & chip shop, been coming here for years, but tonight what a let down. The batter was soggy not crisp like it use to be."