Harlees Poole Quay Reviews Summary

Food Quality

Pros:

• "Although they were extremely busy we didn't wait long for our food which was of excellent quality."
• "Great food, quick service, and fantastic staff - definitely recommend for families."
• "The fish and chips are always absolutely brilliant."
• "Lovely fresh battered fish and delicious, proper chips."
• "Food was delicious, portions were huge."
• "Best fish and chips I've had anywhere in England - always go here whenever I am visiting Poole Museum."
• "Tasted fantastic the best I've tasted in a long while."

Cons:

• "This is possibly the worst fish and chips I've ever had."
• "The chips were warm and a bit greasy and the cod not much better."
• "the worst fish i have had in a long time fish is rectangular in shape obviously processed in a factory then cut into blocks and frozen."
• "l just had fish Cod and chips for lunch as i work on one of the construction sites. There was more batter than fish and chips well i think i got the scraps."
• "Also when got the chips very disappointed that they were very undercooked."
• "Food ok but very pricey and wasn’t even hot."
• "The food didn't seem freshly cooked."

Service

Pros:

• "The waiter who served us was very friendly which made the experience even better."
• "The waiting staff very polite and worked very hard on a busy Thursday evening we visited."
• "The staff were really friendly and couldn't do enough for us."
• "The manager and staff were lovely. They were checking up on us, chatting a bit. Really nice experience!"
• "The staff attentive and friendly, especially the young man on work experience!"
• "The staff are always polite and greet you with a smile."
• "The lady that looked after us was the best part of our visit she was very pleasant and helpful and we had a good chat."

Cons:

• "There was 6 staff behind the counter in which nobody looked interested."
• "Very slow in processing the order and that was a little frustrating."
• "Was ignored by a member of staff cleaning table next to ours, didn't acknowledge we were even sitting there so after 15 minutes got up and left."
• "good fish but the service is just so poor, slow, unresponsible, messing around, keep losing orders."
• "The staff ignored me for 4 minutes before taking my order."
• "Service was terridbol, slow and completely the wrong order. VERY EXSPENSIVE!"
• "Service was terrible on take away counter."

Ambience and Location

Pros:

• "Amazing place! Me and my partner we both loved the vibe and decor at the restaurant."
• "Upstairs restaurant had lovely ambience, nice themed decor and big doors opening up over Poole harbour, great on a warm summer's night."
• "The upstairs restaurant had a walk on balcony overlooking Poole Quay, which was also very nice."
• "They're also on the Quay which is a lovely place to sit and eat your takeaway."
• "Lovely fish and chips on harbour front at Poole lovely views of Quay from here very popular place had bit of wait as busy but worth it highly recommend a visit."
• "Great location on Poole quay, so lots of opportunity to grab a take-away and sit in quayside watching the world go by."
• "Lovely location right next to the harbour with a restaurant upstairs to take advantage of the views of the beautiful sunseeker yachts leaving the factory, stylish and quirky decor."

Cons:

• "Only to be told they have a rule that they only seat 6, absolute rubbish."
• "Would not return and would not recommend!"
• "Unfortunately won’t return."
• "Tried this place a year ago it was very poor then and over priced. Could it get any worse? You bet."
• "Overall, I would not recommend this place unless you are only visiting the quay side and want to sit looking at the boats."
• "Sadly we were very disappointed."
• "Certainly not worth the price!"