45 Jermyn St. Reviews Summary

Service

Pros:

• "The staff were pleasant and friendly all smiles even with masks on."
• "The service was exceptionally friendly and patient."
• "The waiting staff are very attentive and knowledgeable, worth listening to their recommendations!"
• "The service was as good as everything else, always helpful and constantly topping up my water before I could even ask for it."
• "We had fantastic service from a waiter by the name of Loic, who made our return all the more sweeter."
• "The staff who looked after us were incredibly kind and attentive."
• "Top quality food ingredients, great service and good ambience."

Cons:

• "But staff do not smile when they greet or talk to customers, our waitress had a face like a wet weekend."
• "Service was a little lukewarm."
• "Biggest problem was the service. We didn't seem to be outwardly wealthy enough to warrant their attention."
• "The restaurant staff were a little slow and unattentive."
• "Food service poor - often food arrives (and goes cold) before cutlery, condiments etc."
• "The service was cold and slightly forced which made the overall experience of the restaurant feel a little soulless."
• "Bar staff weren’t very attentive."

Ambiance

Pros:

• "Enjoyed a wonderful lunch at 45 Jermyn St on Saturday. The style and ambiance of the restaurant was very nice indeed."
• "Lovely setting just off the beaten track and therefore hidden from the masses streaming out of Piccadilly circus."
• "The interior is beautifully designed, with a white ceiling and a dark wooden floor."
• "This is an elegant place with a nice ambient and service."
• "The style and ambiance of the restaurant is so beautiful."
• "The dining room is full of light, comfortable and beautifully decorated."
• "The interior is absolutely beautiful and colorful, it brings a bright feel to the restaurant."

Cons:

• "It's lost its soul."
• "The acoustics aren't great, owing to the hard surfaces and the paucity of anything to absorb sound."
• "One thing was that it gets noisy and busy in there."
• "The atmosphere felt a bit touristy, which is unsurprising considering the location."
• "As others have noted, when the restaurant is busy the acoustics are terrible so one can hardly hear oneself think."
• "The art on the back of the menus do not match the 20s Art Deco interior which is a shame for such a bougie restaurant."
• "What a HORRIBLE experience!!!"

Food Quality

Pros:

• "The food menu is great, presentation and flavours flawless."
• "Welsh Rarebit an interesting starter. My chicken and salad main course was light and tasty."
• "It was by far the best beef I've ever had!"
• "Their beef wellington for two is absolutely amazing... best in the business!"
• "The food was great. Can’t go wrong with smoked salmon and scrambled eggs."
• "The food was good - the mushroom and gruyere omelette was generously filled with wild mushrooms and gruyere."
• "The food itself was very nice (I had the pork belly with Garlic potatoes and carrots) and the choice of wine is very impressive."