Browns Butlers Wharf Reviews Summary

Value for Money

Pros:

• "Great value for money."
• "The food is excellent and at a good price."
• "It was extremely well priced considering the location."
• "The food was delicious and a fair price."
• "In these expensive times the meal was also a reasonable price thank you."
• "The food is decent too and good value for money."
• "For 25 pounds, it was plenty of food."

Cons:

• "The price is also high for the place."
• "Quite expensive and definitely not worth the money left most of the food as was inedible."
• "Maybe a bit on the pricy side for what it was."
• "Cheap wine overpriced at £26 a bottle."
• "Nice venue, good staff at 190 for 4 seemed a bit expensive."
• "Over £110 for 10 drinks, was a bit steep!"
• "We absolutely did not feel like we did get our money's worth by a long shot."

Service

Pros:

• "The staff were very accommodating from the early stages of organising the party."
• "Their exceptional level of service and kindness was truly outstanding."
• "The waitress was lovely and attentive which is very rare to find these days."
• "The waiter and waitress were very good and polite, they were keen to make sure we had a good experience."
• "Service was attentive & friendly in this bright, open restaurant."
• "Service was friendly, attentive and very welcoming."
• "Service was exceptional.... always on hand to take drinks orders and food brought to the table swiftly and hot."

Cons:

• "Service was soo slow we went for a lunch there were 5 other tables in restaurant soo very much not busy."
• "Very slow service."
• "Waitress seemed rude, but was probably just rushed... Still not an excuse."
• "The service was incredibly slow at first, waited 40 mins for our drinks."
• "Staff didn’t pay much attention of what had been ordered for our table, when they did come to the table they seemed uninterested and lacked any personality."
• "The service at Browns has been poor for many years."
• "Service appalling and rude."

Food Quality

Pros:

• "The food was first class."
• "Beautiful food and amazing location."
• "The creamed mash was meh but the mushroom was good."
• "Food was gorgeous (Sunday Roast)."
• "As for the food itself, we had a wide variety of dishes from the Dark Nights Occasions menu between us and everyone said how delicious they were."
• "Food was absolutely gorgeous as were the drinks."
• "The food was amazing. You could not fault it."

Cons:

• "The sandwiches and sponge cake were both dry."
• "The meals finally arrived and were very unpleasant and cold and had just been thrown onto the plates."
• "The real disappointment was the beef. It was presented in a kind of small pile, the top very dark and overcooked and chewy, as if it had been reheated from the night before."
• "For £15 I got boiled linguine with a weak watered down pesto which had no flavour."
• "Food was bland and service was mediocre."
• "Poor food. Overpriced."
• "The food was so standard I could not believe it the prawns was frozen prawns and I’m not very nice so the food was flavourless."

Location & Atmosphere

Pros:

• "Phenomenal location off the Thames."
• "The restaurant was elegant, stylish and spotless, with a relaxed yet efficient vibe."
• "Perfect place for a coffee/drink on a hot, sunny day. The view of the Thames and tower bridge is really gorgeous."
• "An amazing restaurant with an amazing location!"
• "Views of Tower Bridge at sunset just amazing."
• "The view of Tower Bridge at night is a must see."
• "Fantastic location!"

Cons:

• "It was also strangely quiet on a Saturday night... normally a good thing but again it was just a little weird."
• "Dated decor and food."
• "The only thing this place has got going for it is a nice outdoor sitting area that faces onto the River Thames."
• "All the doors were left open so it was freezing (meal was late at night)."
• "Music far too loud on the Friday night I visited."
• "The rest is just awful."
• "Worst vegetable curry I have ever experienced in my life."