St Pancras Brasserie and Champagne Bar by Searcys Reviews Summary

Service

Pros:

• "Service was efficient and friendly - distant and mechanical at first, but actually ready to engage and be personable."
• "The staff at Searcy's are absolutely lovely."
• "Service is great. The staff are accommodating and the Hot Chocolate is great!"
• "Excellent staff. Excellent service."
• "The staff were great and the oysters bigger than any I've had before."
• "the uniformed waiting staff are both friendly and efficient carrying out their jobs in a happy manner."
• "Service was superb - staff were very attentive."

Cons:

• "Service - Average: Tea pot was getting cold in 2 mins as it was very cold, refills offered only after waiting long and on request."
• "Awful Terrible service."
• "The waiter was downright rude."
• "Service is a bit patchy though, as the venue is so long that the staff seem to 'forget' about people sitting at one end!"
• "Service was super slow."
• "Waited more than half an hour for our order to be taken and had to serve our own wine."
• "Visited 24th September late lunch... let down by slow service."

Atmosphere & Ambience

Pros:

• "Very sophisticated venue hidden upstairs in St Pancras Station."
• "The unique selling point is the spacious and relaxed environment."
• "The environment is relaxing, elegant and come as you are simultaneously."
• "The atmosphere, the romance of the Eurostar leaving for Paris as we enjoyed our bubbles was fabulous."
• "The ambiance is always chilled and it feels so good to come here to relax after a long, stressful week at work."
• "It's a cool place to sip away an hour before your train, people watch and take in the atmosphere at this beautiful, grand old station."
• "The food was delicious and came quickly too and we absolutely loved being in the heart of the train station as it had a very cool vibe."

Cons:

• "Sitting on a cold concourse facing a train wasn't as glamorous as we thought it would be."
• "Nice decor, zero atmosphere & lighting made it difficult to read the menu in the middle of the day."
• "The restaurant was cold."
• "Just a huge barn of a room, filled with about 4 tables of customers meaning that the atmosphere was like sitting in the headquarters reception of a very large bank."
• "Ambience - Poor: Was fully in the open at the station, felt like we were waiting at a platform."
• "Atmosphere was a slightly odd mix of people working on laptops and travellers off the train."
• "It was OK. A bit expensive and rather chilly because the champagne bar is in the open part of the station complex."

Food & Drink

Pros:

• "The food was delicious, crispy duck salad with a sweet soy dressing."
• "Fabulous restaurant... offers affordable options."
• "The Belgian beer was a fabulous find at a very good price."
• "Food take a while to come but it’s well prepared and the full English breakfast was great."
• "Taster menu at 3 courses for £25 was good value."
• "The bottomless champagne brunch (just over a bottle between two) at £49 each was very good value."
• "The food was also rather nice."