Browns Covent Garden Reviews Summary

Atmosphere & Decor

Pros:

• "The atmosphere was with good festive vibes!"
• "The atmosphere was beautiful, very elegant."
• "The interior decor feels a bit kooky with strange steps and corners but fun!"
• "A perfect place for a Christmassy atmosphere, quite a large brasserie and bar, decent size tables and banquettes, very welcoming staff and decor is very Victorian."
• "The atmosphere was warm and inviting, creating the perfect ambiance for a memorable evening."
• "extraordinary atmosphere with impeccable lighting."
• "Despite the busy dining area, the atmosphere was relaxed due to well spaced tables."

Cons:

• "Atmosphere was loud, chaotic, stressful."
• "Most of the waiters and waitresses looked miserable during the time we were there which didn’t give a nice Christmas atmosphere."
• "Despite there being young children and families within close earshot the language from them was loud and ‘fruity’."
• "It was busy, as restaurants are on a Saturday night. Nice place but they could not cope."
• "Worst aspect was the massively loud music in the dining area."
• "If anything it was a little noisy, but this is understandable given our 2nd visit was on a Saturday in half term."
• "A little bit too crowded for me!"

Service

Pros:

• "The service was very good."
• "Our waiter Alex he was exceptionally professional and attentive, but not in an overbearing way at all."
• "The waiters and waitresses were friendly and attentive."
• "Service was polite, accommodating and efficient."
• "The service was good. The staff struck the right balance between friendly & professional."
• "Service was excellent, breakfast menu was ideal lots of options."
• "The service was a remarkable 6/5."

Cons:

• "Each course took between 30-40 mins to arrive, and our drinks orders were forgotten twice."
• "Service wasn't great, staff had very little personality."
• "The service was very poor too."
• "Service was extremely slow."
• "The service was really poor, not enough staff."
• "Service was very very poor & there seemed to be no organisation in the place at all."
• "Service was shockingly bad, didn't even get a bottle of wine for half an hour."

Food Quality

Pros:

• "Everyone there is incredibly nice, and the food is delicious!!"
• "The steak was cooked to perfection and the scallops were too, I would recommend this dish."
• "Food was amazing."
• "Our food was delicious (lemon sole for me and teriyaki chicken skewers for my wife)."
• "Food is always pretty good with enough staple dishes on the menu to satisfy all members of the family."
• "The food was delicious with lots of variety of sandwiches and desserts for my tea."
• "The dishes were excellent!"

Cons:

• "I was honestly shocked how a restaurant of such repute could serve up such mediocre dishes."
• "Overpriced food, not worth going."
• "The food was edible but not really up to standard."
• "The fries were deluged with massive chunks of parmesan instead of lightly sprinkled to make it melt on the fries and used flavour less truffle oil to cheapen the price point."
• "The fish was mushy, flavorless it was like eating dough without salt."
• "The food is clearly not cooked fresh and was bland, dry and tiny portions."
• "The food was disappointing too, chicken schnitzel small portion and tough."

Value for Money

Pros:

• "We paid with birthday vouchers, which he too took before even asking for the bill and then offered a complimentary hot drink to enjoy whilst our breakfast went down."
• "However today's experience was amazing! I visited for mother's day and shared the Chateaubriand with my wife; the presentation was great and the flavour was superb."
• "Highly recommend."
• "We had an amazing dinner here! Everything is affordable (depending on how much you want to eat, of course)! The staff was really, really, really kind and helpful. The interior was very cute and the food was AMAZING! 10/10 would recommend❤️❤️"

Cons:

• "They charged us 25 Pounds for 2 shots without mentioning it."
• "Over priced and low quality."
• "For the price they charge, we expected larger portions."
• "The food is below average and overly expensive, painfully bland just above a school dinner."
• "You put an 12.5% service charge and then when you go to pay on the machine, it asks for an additional tip?!!"
• "Extremely expensive, extremely disappointing."
• "The portions were tiny for the price you're paying."