Comptoir Libanais Liverpool Street Reviews Summary

Service

Pros:

• "The customer service and hospitality was good, so polite and welcoming."
• "Quick welcoming service and enjoyable ambience."
• "Staff managed to slot us in as a walk in a busy evening and even managed to get us in with a buggy which was well appreciated."
• "Service was good and it’s included 12,5% in the bill."
• "Having run out of ice cream, the waitress, who I think was called Lenor, went to another restaurant to source some for our dessert and then offered complimentary coffee due to the wait."
• "Friendly and attentive staff, and great food."
• "The staff were great - so friendly and accommodating!"

Cons:

• "The service was slow and we were barely acknowledged."
• "One staff member was very hostile and just stormed off with the pay machine."
• "The guy serving was not polite at all, we had to ask for things multiple time."
• "Staff were really rude, the service was terrible and took ages."
• "Service wasn't great - had to ask three times for water for the table and twice to get a box for some leftover baklava."
• "Very bad service! We waited for so long for our order to be taken, for food to arrive, we were given the wrong items that we didn’t order."
• "Service was slow, had to wait for so long just to get the bill."

Food Quality

Pros:

• "The mixed grill was okay, lamb kofta and chicken kofta was a little bland for me, but the chicken taouk was nice!"
• "Yummy food, amazing interior, cheerful staff."
• "I recommend to try the pomegranate and orange lemonade, simply delicious and refreshing!"
• "The food was really nice and came quite quick."
• "Would recommend the kebab roll on brioche. Very tasty."
• "Delicious food, prices matching quality and quantity, all very good."
• "The lamb fattet was really delicious and the tagine was lovely and tasty as well."

Cons:

• "The food tasteless."
• "The portions were tiny, barely any lamb or vegetables."
• "Ordered the aubergine tagine, it was 10% tagline and 90% couscous."
• "Also the very noisy environment made it difficult to listen to the person in front of me."
• "The tagine tasted reheated don't get the frozen mint vodka very peculiar taste and smell the drink is just too bitter and little taste of mint or vodka."
• "No seasoning or flavour whatsoever."
• "The food wasn’t that great."

Ambience

Pros:

• "Loved the decor...it feels like summer inside. I'm a vegetarian and went for the platter which was very filling. The manager was very friendly and i can't complain about the service either."
• "The restaurant itself it’s beautiful."
• "In the vibrant and lively atmosphere."
• "The place had lovely decoration and it was comfortable sitting outside as it was warm."
• "The area is usually very busy on weekdays but it's a perfect hidden spot for the weekend."
• "Fun and lively spot right by Liverpool St station."
• "The atmosphere and setting is great, location super convenient."

Cons:

• "Their dirty toilets seemed they hadn’t been cleaned for a good while."
• "It was very cold there."
• "The music was so loud, I couldn’t hear my colleague."
• "Down side is the tables are really packed in, so is busy and noisy... Not a place for a romantic meal."
• "Also when it gets busy they cram so many tables together you can’t help but hit people."
• "Toilets were really gross, i guess because of the area being a heavy drinking one, people probably used it a lot."
• "Heating blasting, up so high I left feeling overheated and thirsty."

Value

Pros:

• "Good selection of authentic dishes at reasonable price."
• "Drinks were very good and reasonably priced...the food was tasty and filling."
• "Very nice food here - fresh tasting and good portion size."
• "Avg price for two: £38."
• "Great tasting authentic Lebanese food."
• "Good food at very reasonable prices."
• "The menu was extensive and all the dishes were delicious, from the hot mezze platter for 2, to the spicy chicken and everything in between, we had an amazing night out."

Cons:

• "Pricey for the kind of food served."
• "Do not think it was particularly worth the money spent."
• "Very expensive with compare to the poor food quality."
• "The price for the food was quite expensive for the portion and the quality supplied to the consumer."
• "Six pieces of chicken and some salad for £16! Never again."
• "Very expensive compared to the poor food quality."
• "Beware you will be charged extra for ‘voluntary donation’ without prior notice or explanation what it is for."