Northridge Cars Reviews Summary

Customer Service

Pros:

• "I received 5* customer service from George Dunks of Northridge Cars when purchasing my car."
• "whole process was easy and extremely professional from start to finish."
• "Rick was very helpful. there’s a real feeling that they care about the cars they sell."
• "Andy and Raj were both professional and I would absolutely recommend Northridge Cars to anyone looking to buy a car."
• "Rick and the team were extremely helpful and accommodating, meaning I was able to view the car, have a test drive, and drive away the next day!"
• "Their honesty and reliability really shone through."
• "The team do not push you into buying anything but give you honest and detailed descriptions about each car they have to buy."

Cons:

• "Went to look at a car and found the salesperson rude."
• "the after sales service team are terrible."
• "Typical used car salesman being economical with the truth which has left us with a very big hole in our bank balance."
• "STAY AWAY from any Diagnostics/ repairs."
• "We won't be using or recommending Northridge cars from now on."

Quality of Cars

Pros:

• "The car itself was in VERY good nick."
• "The car is immaculate and runs like a dream."
• "No more clunks when depressing the clutch, no more rubbing noise on the door, brakes are as good as should be."
• "The car was well presented, clean and ready to test drive."
• "Car was fully AA Checked, full service just done and new mot with recommendations all completed."
• "The car was spotless inside and out (a big thank you to the valet bloke!)."
• "The car is a genuinely nice example, everything works and it’s great to drive."

Cons:

• "I bought an 8 year old car from here, understandably it had a few scuffs and all of the alloys were scuffed."
• "The car wasn't cheap, far more than its market price, so I didn't expect I had to go back to have it fixed, to be honest, though."
• "The car seemed quite high in price for the mileage in comparison to others in similar condition we had seen online."
• "we bought our car a few months ago and we have had to take it back several times with various faults."

Buying Experience

Pros:

• "Not only did he offer above the market price for my previous car, he also, true to his word, let me know when a car that better suited my requirements came in."
• "Wouldn't hesitate to recommend."
• "I would use them again and recommend them. First class service and my wife is really happy with the car."
• "Would highly recommend to everyone. Amazing service!"
• "Recently bought a BMW 1 series from this garage, very good service."
• "I would definitely come back!"
• "Thank you again."

Cons:

• "Visit would be better if coffee was available."