Address: Caernarfon, Beddgelert, Caernarfon LL55 4UY, United Kingdom
Phone: +441766890400
Rating: 4.7
based on 130 reviews.
Food Quality
Pros:
"The food here is amazing!"
"All our meals were really tasty, the seafood platter was rather filling with its 4 slices of bread, but too tasty to leave!"
"The food is fantastic."
"Best food I have ever had."
"Superb food, family day out to Beddgelert was made even more memorable when we chanced upon The Hebog, by far the best roast dinner we have found in North Wales."
"The food was amazing, service was great and we had a fantastic time."
"The food here was absolutely spot on! Beautifully cooked and presented."
Cons:
"The burger was strangely solid in texture and shape, and my partners beef with vegetables was underseasoned, the vegetables were sharp from too much balsamic."
"Really bad burger.... The quality of the food was so low that neither me or my husband could have more than two bites from our food."
"Now I will tell you that the lamp & pork dishes we ordered Where over done."
"I found our ‘end of shift’ chips overcooked and oily."
"Sadly the ribeye at £25 was slightly tough and the chicken dry - possibly from sitting under the lights?"
"We had one course each - it was OK, not special."
"The beef was tender, the red wine sauce was flavourful, and overall the dish was comforting and filling."
Service
Pros:
"Staff were lovely."
"The staff were friendly and attentive."
"Place was understaffed during our visits but the service was superb."
"Fantastic service, we swiftly accomadated inside from our outdoor table when the heavens opened."
"Service from lucy and chris were impeccable from start to finish."
"Staff were helpful and friendly."
"The service was attentive and friendly."
Cons:
"Appalling customer service."
"Service was very slow. Waited over 45 minutes for our starter's since ordering."
"The place has big problems with customer service. Found them rude and distrespectful!!!"
"The food overall was good but what was most disappointing was the lack of service."
"Felt like the lady serving was doing us a favour by letting us eat there, was also very blunt with a group on a table near us."
"Would have given a 0 star but Google wouldn’t allow, absolutely shocking customer service!!!!"
"The only slight downside was the slow service due to just 2 servers having to cope with a full-house."
Ambiance and Location
Pros:
"The place itself is beautifully decorated and intimate."
"Lunch outside in the sun on their patio area was lovely."
"Excellent location for a nice break before you wanna go more again in any direction to discover more from the beautiful Snowdonia & North Wales!"
"Got to sit in the beer garden by the river, lovely place to have lunch on a Saturday afternoon."
"Enjoyed a walk down the river and back after."
"Gorgeous outside eating area, very lovely staff and amazing prices!"
"The location is beautiful alongside the river."
Cons:
"Parking can be a bit awkward at times."
"The room is small and feels crowded with no atmosphere."
"We were seated in an otherwise empty dining area in the back just beneath a speaker playing what seemed to me to be rather loud unpleasant music."
"So sadly, I was not able to access the facilities. A negative on what was an otherwise great experience."
"On the first visit, seated in the upstairs dining area it felt a little bit 'out of sight, out of mind'."
"The decor of the restaurant was very cosy with tables close together and conversations in high mood."
"A beautiful pub and a beautiful place."
Value for Money
Pros:
"Not the cheapest, but definitely worth a visit."
"The potion size was generous with 5 yes 5 Scollops and for mains 3 very meaty lamb chops."
"With its reasonable pricing, this restaurant is definitely worth a visit if you are ever in the area."
"The food was lovely and really worth the money, the fries and vegan leek risotto was the best 🤩"
"Food was great, good sized portions and relatively well priced."
"Very reasonable price."
"Amazing food, large portions, excellent service, highly recommend you make the effort to visit here a.s.a.p."
Cons:
"We had to pay £13.95 for each burger as well which wasn’t worth it in any way...."
"I ordered the lamb and was really disappointed considering the £24.95 price tag, I was given two small end slices of the meat."
"Sadly the ribeye at £25 was slightly tough and the chicken dry - possibly from sitting under the lights?"
"The higher ups are problematic and rude...confusing the reason their establishment exists in the first place along with the purpose of their position aka their service to the customer with their inflated sense of status and infatuatory sense of importance."
"I would give 3 stars for the food, 4 stars for the atmosphere, and 5 for location. The one star I am giving is for customer service. Atrocious in my opinion."
"Confusion reigned whilst we tried to figure out how to get served."
"The time before we were seated in an otherwise empty dining area in the back just beneath a speaker playing what seemed to me to be rather loud unpleasant music."