Sanders Yard Bistro Reviews Summary

Atmosphere & Setting

Pros:

• "Tucked away through an alley entrance but plenty of room inside and out."
• "Restaurant is spacious and airy - staff are welcoming & it’s nice being served with a genuine smile."
• "The courtyard is very pretty and quiet."
• "Pleasant staff and a small but cool and comfy yard."
• "The location is spot on for central Whitby with all amenities close by."
• "Very good location. Decor standard and food good but not spectacular."
• "It’s worth noting that vegans as well as vegetarians are catered for and they have a prominent list of major allergens for their cakes."
• "The court yard was so beautiful."

Cons:

• "If I had one criticism, as it was December, and quite cold, I’d fit some sort of door closing device."
• "Took over 30 minutes for a coffee, milkshake and a piece of cherry pie."
• "One of the women in the cafe was rude and nasty she made a few comments about children that were in the cafe."
• "Dog friendly not very child friendly although high chair with no straps!! So dangerous."
• "Cheap and nasty cups, glassware, cutlery just added to the feeling of sub standard dining."
• "Service may turn away repeat custom."
• "Very poor, wouldn't go there again."
• "Absolutely rubbish. Google maps said they are open until 5. Turned up at 4:10 to be informed they had 'they had just decided to close'."

Staff & Service

Pros:

• "The staff are always friendly and accommodating."
• "The coffee was really nice, not sure what it was called but excellent! The list of cakes was just mouth watering."
• "The young girl, dark hair that was taking orders and seating people was absolutely lovely."
• "Sanders Yard Bistro is a lovely, intimate little bistro that makes you feel warm and welcome the minute you walk in."
• "Staff are really friendly, great atmosphere and the breakfasts are brilliant."
• "We were instantly greeted by smiles, very warm welcome."
• "The staff could not do enough and the self service food was amazing."
• "Staff warm and friendly and owners super accommodating."

Cons:

• "The woman who came with our drinks just shouted 'I need to put these down somewhere and you need to pay now'."
• "Had to ask four times for hot water until they brought it, they still never brought a knife for the toast when asked."
• "Waitress service was a bit poor. When asked what cakes they had she replied 'loads'."
• "Not sure why! Maybe because of our skin colours, or accents.. All other families/couples were white, middle class, middle aged."
• "The staff acted as if they were doing us a favour by doing any work. Asked for ice water, didn’t get it."
• "We were finally led to a dirty table by a very surly girl who walked away as soon as we sat down."
• "Just had breakfast and was very disappointed staff friendly but why do you use cheap sausages with all the great meat producers in Yorkshire."
• "Service was distinctly average - disorganised service."

Food Quality & Variety

Pros:

• "The food is good quality, well cooked and there is plenty of choice."
• "I had the vege chilli nachos and the portion was huge - I needed help finishing it."
• "Had the poached egg on toast and it was amazing thank you very much."
• "The selection of food is good with excellent vege & vegan options available."
• "Having booked an apartment with the shepherds purse, the Bistro was Ideal to go to for breakfast."
• "This is a fantastic place. The setting, food and service couldn't be better and they're dog friendly!"
• "We enjoy coming here for an early Breakfast bun. The coffee is fantastic too."
• "Great for gluten free options and also several vegan options would definitely recommend as a coeliac."

Cons:

• "Plate was super hot so be careful. I probably wouldn't put salad leaves on such a hot plate either."
• "The salad could be better (bulk frisee salad and half a tiny tomato) the Mississippi mud pie wasn't the right thing."
• "I had the American style pancakes which were ok, bacon was a touch too crispy for me though."
• "Nice atmosphere and good service. Kippers excellent and probably the best tried on the East coast."
• "Three stars, I've never given somewhere three stars. It's not bad, it's just not good either."
• "Food is good quality, but table was sticky and waitress service was a bit poor."
• "£11.50 for a breakfast that was completely tasteless."
• "The rarebit was awful! Like a paste from those tins of toast toppers in cans, slightly toasted bread and the bacon was closer to living than crispy!!"