Jackson's Bistro Reviews Summary

Category: Bistro

Address: West End, Bowness-on-Windermere, Windermere LA23 3EE, United Kingdom

Rating: 4.6

based on 130 reviews.

Food Quality

Pros:

"Food was fantastic, wife had set menu, I had off the a la carte menu. Starters, mains and deserts gorgeous."
"The food was superb and the staff were truly amazing."
"Stunning food served with passion and talent of the highest order."
"The food was delicious 😋 like no where else, we will definitely be back."
"The starter was cod with sweet chilli prawns and it was immense the cod was super soft and tasted amazing."
"The food was beautifully presented on each occasion and very flavoursome."
"The best steak I’ve ever had."

Cons:

"But unfortunately the quality of food wasn't great, especially for the price."
"The fries were a bit greasy and could have been crispier, the ribs were very tender but a bit small and the soy marinade lacked some layers."
"Starters came within 3 minutes of being ordered, ribs tasted like they were out a vacuum packet."
"The skewer and it’s rice beneath seemed to be drenched in lemon juice which I really don’t like."
"Food was adequate, nothing special sadly."
"Staff was nice but food wasn’t good, no tasty, no quality."
"This was one of thee worst meals we have had in our lives."

Pros:

"Lovely service, amazing food."
"Services were great except one particular staff. He was very arrogant and talked us down like we are kids."
"All food was excellent as was service, very friendly."
"The service was excellent, friendly and not pushy, I would definitely recommend 👌"
"Service in this place was brilliant, all the staff were welcoming, friendly and attentive."
"Excellent staff, service and food, we stumbled on to Jacksons by chance, we were pleased to get a table without actual booking."
"The staff and management here are true experts at providing customer service and a level of positive Interaction with customers that simply eludes most places."

Cons:

"The only downside we felt was they were very keen to take our plates away and felt we were rushed along."
"To any manager there - your hygiene may well have improved since you got a two in the last year, but your staff were slack, and not just a little bit slack - they were rude and unprofessional."
"The staff that took my drink order was very not warm and only spoke minimum of words."
"The staff rushed us into ordering."
"Served me warm flat coke and when I asked for cold coke he shrugged his shoulders and said there's nothing I can do."
"Was seated quickly but then left for 15 minutes before taking my order."
"Very poor communication and customer care."

Pros:

"The servers were friendly and welcoming, and the restaurant had a nice ambience / feel."
"The surroundings were quite romantic and authentic."
"Fantastic value and such a lovely, calm atmosphere."
"10/10 atmosphere"
"Superb quality food. Great choice, friendly service and good, lively atmosphere."
"It's a small place but nicely furnished and the staff are friendly and welcoming."
"Welcoming staff, friendly atmosphere and delicious food."

Cons:

"Big disappointment for a date night on holiday."
"We were shown to a table downstairs no atmosphere."
"Atmosphere was not great with most seating in the basement."
"The atmosphere was a bit lacking."
"We were seated in the basement instead of the requested front window seat (no view, boring) even though they weren't busy (empty tables upstairs, including window)."

Pros:

Cons:

"Nice sweet again overpriced, all in all the bill for my wife and i was £78.46 wow!!"
"You still found it within yourselves to charge £80 for poor food."
"Staff was nice but food wasn’t good... and was quite expensive….just for tourist."
"I found the prices a little bit on the high side on some of the items on the A La Carte menu."

Pros:

Cons:

"To any manager there - your hygiene may well have improved since you got a two in the last year, but your staff were slack, and not just a little bit slack - they were rude and unprofessional."
"Anyway gave us time to look at scores on the doors- food hygiene score app - and to our surprise you have a 2 - that is really bad!"
"Everything is great except the hygiene (not bad but can definitely do better)."

Pros:

Cons:

"To any manager there - your hygiene may well have improved since you got a two in the last year, but your staff were slack, and not just a little bit slack - they were rude and unprofessional."
"Services were great except one particular staff. He was very arrogant and talked us down like we are kids."
"The staff that took my drink order was very not warm and only spoke minimum of words."
"However, very dissapointed by professionalism of male waiters who just went on about own problems."
"I presume the bistro manager/ owner had very flippant attitude when I asked him a question about the food."
"The worst was the check out staff who handed my wife a badly hand written receipt, slammed a calculator in front of her when she was looking at that receipt, followed by the slamming of the card reader."

Pros:

"Walked in without a booking and staff managed to squeeze us in with only a short wait."
"Very busy place so I would advise to book."
"We visit every year for our anniversary. Bit of a booking mix up on arrival, but the restaurant manager was able to seat us."
"They even accommodated us despite our booking accidentally being at another Jackson's bistro in Windermere, Florida!"

Cons:

"Never entered door despite aiming to eat there all week... Staff in whites and others were sat inside having beer together."
"AVOID. We went in as an asian couple and was point blank refused a table claiming they were fully booked."
"We were seated in the basement instead of the requested front window seat (no view, boring) even though they weren't busy (empty tables upstairs, including window)."
"The staff rushed us into ordering. I had scallops and a fish dish and neither tasted nice or fresh."

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