Shad Indian Restaurant Reviews Summary

Food Quality

Pros:

• "The food was truly amazing. the chicken tikka masala was lovely and my rice was really nice along with my popadoms."
• "The food was absolutely wonderful."
• "The atmosphere was great, the food even greater and the personnel super nice and considerate!"
• "Food of the highest standard to die for."
• "Fantastic food with authentic flavors."
• "Flavors of the curries were on point."
• "The food across the courses was very tasty and the meat was very tender."

Cons:

• "Spoiled food was served."
• "The worst food ever had in my life."
• "Pretty expensive for what it was."
• "The portions were small and expensive."
• "Probably my worst 'indian' cuisine experience in all my travels to London."
• "The food here is good, but nothing special."
• "Food was OK but it all seemed a bit bland."

Service

Pros:

• "The staff's warm welcome and the pleasant ambiance create a wonderful experience."
• "The staff's exceptional friendliness and the inviting ambiance further enhance the dining experience."
• "Table of 8 served extremely fast with amazing customer service."
• "The service was top notch."
• "Service was very attentive and friendly."
• "Service 100 percent."
• "The staff were very attentive and the food was served quickly, and tasted delicious."

Cons:

• "While we need clarification with the bill, we waited for almost 10 minutes for the manager who was very rude and wasn't even bothered about our complaint."
• "Horrible experience, one of the worst service especially with Asians, basic etiquette is missing."
• "Staff is very rude."
• "The staff was very rude and I personally am from India and I know what Indian food tastes like but this restaurant is NOT INDIAN."
• "Very high price but the food is not at all close to how actual authentic Indian food is."
• "The waiter was quite rude as we did not order two main dishes."
• "The person who was in the till was extremely rude and not fit for the hospitality industry."

Portion Size and Pricing

Pros:

• "Portion sizes were great (can easily feed 3)."
• "So much food we couldn’t finish it, beautifully presented and looked after impeccably by the team."
• "The food was great and very reasonably priced too."
• "Given its location and London prices in general, the prices here are very reasonable."
• "Reasonable prices for well cooked and presented Indian food."
• "The portion sizes were generous, and every bite carried a perfect blend of flavors that tantalized my taste buds."
• "The food exceeded our expectations in both quality and quantity – it was so good that we even had leftovers to take home."

Cons:

• "We ordered special fried rice 4.95 pounds and the bowl is not even enough for one year old kid."
• "The portions were small and expensive."
• "The food quantity is too little and the server misguides at the time of order placement."
• "The food was very expensive... the quantity of all the dishes were just like sides not even 1 serving."
• "The food quantity was very less."
• "It's baffling that the quantity is not even enough for one person after paying 15£ for a Biryani'."
• "The food quantity is little and I ordered paneer tikka and they served only 5 small pieces of paneer."

Ambiance and Decor

Pros:

• "The restaurant's décor, while simple, was pleasing and effective."
• "The ambient Indian music added to the overall experience."
• "The taste was elevated by the tranquil ambiance of the restaurant!"
• "Lovely place for an evening out. A social and friendly environment."
• "This is a lovely Indian with an authentic feel."
• "Super friendly attentive staff in lovely setting."
• "Authentic, cozy, good atmosphere, and great customer service."

Cons:

• "The place is so small you have no privacy from the person sitting at the table next to you."
• "This is so called Indian restaurant but bitter truth they don't like Indian customers."
• "The ambiance felt cramped, and the portions were small and expensive."
• "Hectic inside and loud, so forget meaningful conversation."
• "Ambience is not good, congested, noisy, not enough space on the table to put the food."
• "Atmosphere ‐ close seating but intimate spaces and dimly lit."
• "Although the restaurant doesn't look spectacular from the outside, don't let this put you off!"