UK Dental Specialists Reviews Summary

Professionalism and Skill

Pros:

• "The technical skill and quality of care I received from endodontist Kostas Ioannides and oral surgeon Yusuf Gadiwalla was excellent."
• "Dr Claudio Peru was who carried out my root canal and he was great, he was very personable and made me feel at ease despite generally not liking dentists."
• "Dr Rupal has an amazing technique and I can honestly say I would not be scared to have an injection by her again."
• "Dr Rajiv Patel and Dr Pranay Patel both were extremely professional but also friendly and put me at ease."
• "Dr Gadiwalla is an excellent surgeon."
• "Dr Claudio Peru is the best dentist I have ever had, he made me smile and as someone who cried at every dentist appointment she’s been to, that’s a very hard task."
• "Dr Kostas Ioannidis. He was very thorough, gentle and explained the procedure and the steps along the way."

Cons:

• "In my case a tricky procedure led to no resolution so 4 stars for that situation."
• "Parking at the Centre is restricted and not sure exactly where I would have found a place - they suggest surrounding residential roads."

Patient Care and Comfort

Pros:

• "The reception staff are welcoming and give regular calls post-procedure to ensure that you are ok."
• "Everyone here was so lovely and kind and very patient."
• "The UKDS team went above & beyond to fit me in a short notice so I could make a scheduled trip abroad."
• "I had been a bit apprehensive because of the current Covid situation, but I was most impressed by the 'best practice' procedures in place, right from the start."
• "The reception team are lovely too, always have a smile on their face and they were very helpful."
• "The receptionists are all cheerful, welcoming, and very helpful."
• "The staff on reception were professional too and friendly."

Cons:

• "Although not cheap (what is nowadays) sometimes you have to pay for quality and the pain I was in and the worry about the pain coming back worth it."

Communication and Information

Pros:

• "Dr Yusuf explained what was going to happen during the procedure and kept me informed during it."
• "Everything was explained fully via an iPad and in person and all Covid rules were abided by."
• "He talked me through every step of what he was doing to put my mind at ease."
• "Dr Rahul Bose...explained everything thoroughly and kept me updated all the way through the treatment."
• "Each stage of the treatment was carefully explained."
• "He constantly explained what he would do & was doing, checked on me throughout the 2 hours, reassured me every few minutes, didn’t rush anything & was very happy to answer my 20 questions both days!"
• "All the staff were very professional & friendly, the treatment offered was fully & clearly explained before & during the procedure & any questions were answered."

Cons:

• "So, whilst I’m in excruciating pain, I’m also dreading my latest root canal because of what went before."