Lowestoft Tandoori Reviews Summary

Category: Indian restaurant

Address: 176 High St, Lowestoft, NR32 1HU, United Kingdom

Phone: +441502566285

Rating: 4.7
based on 316 reviews.

Customer Service

Pros:

  • "The staff was very attentive throughout and could not do enough for us."
  • "Easy to order online, they have fast delivery and are very responsive over the phone."
  • "The staff went out of their way to be helpful and friendly."
  • "The staff were very friendly and kind, even giving us extra food and a free drink at the end of the evening."
  • "As a tourist to the area I was treated like a regular couldn't fault the service."
  • "The staff are very hospitable and welcoming along with doing anything and everything whether required of them or not."
  • "The owner has so much passion for his food and will always go that extra mile for his customers."

Cons:

  • "Won't be ordering again can do without the hassle."
  • "At 21. 19 still no food so phoned to cancel and get refund."
  • "All in all we were so disappointed, I tried calling them to complain but no answer (probably busy)."
  • "Ordered food as usual through the app on Sunday (Mother’s Day) got a notification food was on its way. 45 minutes went by and no food."
  • "But they then scam you with the bill, charging more than the listed menu prices and adding lines to make up for the extras dishes."
  • "Food was stone cold curry was like it had just came out of the fridge."
  • "The main food was luke warm and the rice stone cold, the naan bread was so charred it was inedible."

Food Quality

Pros:

  • "The chicken and King prawns were really great quality."
  • "Fantastic flavour and A-Star service! Food is amazing and the staff couldn't be nicer!"
  • "The food is absolutely amazing, if you are looking for a good Indian go elsewhere but if you are looking for the best Indian food this is definitely the place."
  • "If you haven't tried them yet you really are missing out!"
  • "This food is excellent quality and taste."
  • "Another superb meal! I rate this the full five stars as they really did a superb job tonight as always."
  • "The food is not just good and tasty we found it exceptional."

Cons:

  • "Food quality and quantity very poor. Not keeping specific food standard."
  • "The tikka was in a plastic container which it never usually is making me believe it was something they’ve reheated."
  • "The curries were okay, and we ordered the shashlik paneer which came sizzling and smelling delicious, but had absolutely no flavour."
  • "It was awful tasteless slop."
  • "Honestly it was the worse curry I've ever had in my life."
  • "The curries lack punch and spice are watery and sugary."
  • "our food arrived at 6.10 it was tasteless and very bland and barely warm."

Atmosphere & Decor

Pros:

  • "Cute decor and table decorations and flowers. Ideal for a romantic dinner."
  • "Restaurant had a nice atmosphere but was small."
  • "Exceptionally welcoming and friendly."
  • "We were greeted at the door by a very polite gentleman and from then on we were treated like royal visitors."
  • "I don't think I've ever seen a room so beautifully decorated."
  • "Inside the restaurant looked very beautiful and clean."
  • "This a small but perfectly formed Indian restaurant."

Cons:

  • "Very busy. Small and rushed."
  • "The restaurant is small and books up quickly so book well in advance if you are thinking of going."
  • "Everything tasted different tonight. Under spiced and bland."
  • "When arriving it's awkward you have to stand in the middle of people dining and it's not at all comfortable as it was cold with the door being opened and closed a lot."
  • "a cosy warm feel to the venue, and some music playing softly in the background."
  • "Furthermore, the ambiance was ruined by the relentless Kenny G sax in the background which wasn't turned off even after people complained."
  • "There was a lot I disliked, as we walked in the waiters have flashing badges that scroll words in red."

Value & Pricing

Pros:

  • "Well worth every single penny spent in here."
  • "The best selection and taste of chutneys I have ever encountered in a UK restaurant."
  • "Highly recommended, wish I lived nearby!"
  • "Big portions for the price."
  • "The food portions are very generous."
  • "Delicious, value for money, and extra food free of charge."
  • "Fair and excellent prices."

Cons:

  • "Menu showing on website is the old one so instead of our normal £22 were told on the phone £28."
  • "The food and drinks are very overpriced."
  • "We paid way over twice the price than it would cost at our normal restaurant."
  • "Have just worked out bill for eating in comes to just over £44... however our bill was £68."
  • "We were offered popodums before the menu was offered and therefore too late realised that they were expensive."
  • "We were charged £48 for two people with no alcohol, and once we were given the bill the waiter went on a charm offensive and wouldn't leave us alone to look at the bill which was handwritten."
  • "Then ate there in the restaurant and it was dissapointing."

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