Platform Shoreditch Reviews Summary

Staff Service

Pros:

• "Really proactive and helpful staff who would come over and resolve issues before we would even ask."
• "The staff are very friendly and helpful. Drinks were also good and food looked good although we didn’t actually eat anything."
• "Staff were very friendly and there to help if we had any issues."
• "Every server was just the kindest, most interesting and knowledgable person."

Cons:

• "My only complaint would be the 'Overwhelming' customer service we experienced. I felt that our little helper didn't really give us space when needed."
• "Service was next to non-existent. It took ages for someone to notice us when we arrived at the door and there was no one visible for us to approach."
• "The staff got the food orders wrong and needed several requests before it was remedied."
• "The staff tried to overcharge us 25 quid on a 90 quid bill."

Food and Drink

Pros:

• "Their drinks are super indulgent and tasteful - I imagine bottomless bookings sell out quickly."
• "The food and drink menu is really quite generous - with options of Cocktails and Beer available."
• "We played games on the Nintendo Switch and PS4. Great setting and service. Thank you to Lewis and the other guy. Good selection of drinks and food."
• "Drinks were also delicious! Would definitely come back and play for hours."

Cons:

• "Drinks are pricey (£5 inc. service charge for just a can of cider, not a bottle)."
• "When we got there we were told the kitchen was closed, it was only 5 pm so that was disappointing."
• "The food was dreadful has the feel of a microwave/frozen pizza and the sauce was bland."
• "The pizzas were a touch on the soggy side and it would be good to have a selection of sides that you could buy."

Gaming Experience

Pros:

• "There are options to play Nintendo and PS4 - which is always a treat when playing Mario Kart."
• "A great place to relax with a drink and some video games with nice screen and speakers."
• "Awesome concept to start with! Who doesn't love gaming, pizza, and drinks?!"
• "This bar has a space for everyone: from the dedicated gamer to the Mario Kart fan."

Cons:

• "For 'London's best gaming bar' I gotta say that the games available are horrifically outdated."
• "I found the lack of games on the PS4 a bit unfortunate."
• "Limited game selection too imo on the PS4 and Switch."
• "The booths didn't really fit 9 people in and we found the selection of games quite lackluster."

Atmosphere and Environment

Pros:

• "Great place to just chill and play games with friends! Staff were so helpful, friendly and lovely in general, and the place itself had a laidback and cosy vibe."
• "Upon entering the venue I was pleasantly surprised by the atmosphere and cool aesthetics of the venue."
• "The venue atmosphere was electric from the moment we stepped in, we were greeted and shown to the bar area."
• "The place is opened to all gaming levels and is very convivial, very friendly."

Cons:

• "There's an alright selection of games though you wouldn't be able to play Just Dance as they have music playing in the venue so you won't hear anything from the actual game."
• "This place really lacked atmosphere! There was no music playing and it certainly doesn't look anything like the website would suggest."
• "Basic interior and lacks some atmosphere. Disappointing and frankly bizarre encounter with an employee."
• "Not the best place for a team event for any more than 4 as it's very unsociable."