Pergola on the Wharf Reviews Summary

Private Dining Experience

Pros:

• "We booked the private dining room for a 30th birthday and had a great time."
• "The decor was good and we all had a fantastic time."
• "Visited this place as I attended the birthday of a friend held within the private dining room. The room itself was pretty and accommodated the 14 of us."

Cons:

• "The music setup was not working correctly which was the only gripe."
• "The downsides of the venue is the lack of air conditioning which saw 14 of us sweltering in a room with just the one fan that had no rotational function."
• "The toilet facilities were also quite poor especially after the ladies had flooded."

Staff Service

Pros:

• "The staff here are also super polite and helpful with requests that we had."
• "Amazing service from Shaun, all the staff are happy and chatty."
• "A really interesting walkway leading up to the Pergola itself… stop there, inside it’s plastic flowers and poor sound system… cocktails that are over priced and have no alcohol in them couldn’t wait to get out and have a drink."

Cons:

• "The ambience was nice but the staff (specially the one at the bar counter) was not!"
• "What staff were working, we're working hard, but just not enough of them for the number of guests that were in the venue that evening."
• "However, some of the staff weren’t very friendly and a lot of them were just grouped together chatting while we waited to be served and for our bill."

Food Quality and Portion Size

Pros:

• "The food was prompt, hot and tasty."
• "Julien the new bartender is very friendly and knowledgeable of wines! I love that he doesn’t rush us when ordering and he even brought a smile to my face after a long day at work! We got the burger and fish and chips and it was YUM!"
• "The roasts were delicious, we tried the pork and chicken and both were ace."

Cons:

• "The food was enjoyable but the serving sizes are wayyyyyy off, the sharing boards quoting 3-4 is obscene, more like for 2 people!"
• "Also their cocktails need improving. Ordered the margarita and passionfruit martini but didn't taste great."
• "overall a really nice ambience for drinks, a nice spot to go in the heart of the city. we also got food which was all round enjoyable but was somewhat disappointed by the portion sizes - the maximum number of chips anyone at our table got with their fish and chips was SEVEN (7) CHIPS."

Ambience and Decor

Pros:

• "The decor is super cute, I can imagine how busy this place gets at different times of day/ in other seasons."
• "This restaurant is so pretty and located in the gorgeous Crossrail Place Roof Garden in Canary Wharf! Literally just walking to the restaurant was a lovely experience!"
• "Beautiful view in outdoor, the starters is good, server is so kind and funny."

Cons:

• "A really interesting walkway leading up to the Pergola itself… stop there, inside it’s plastic flowers and poor sound system… cocktails that are over priced and have no alcohol in them couldn’t wait to get out and have a drink."
• "The ladies toilets were absolutely rank, I understand it’s busy but I saw two staff chatting when I arrived so doesn’t seem like it’s too busy to keep things clean?"
• "It's ok. It's expensive of course, rather pretentious, the people that go here seem like the very pretentious type. We had an area booked on the terrace which was great but it was very much a thoroughfare with people backwards and forwards all night which really spoilt things, particularly as everyone used the area to smoke."