Balans Soho, No.34 Reviews Summary

Service

Pros:

• "Staff accommodating and friendly when you do manage to get service though."
• "The service is never less than excellent: friendly and charming servers who don't foul up orders."
• "The staff were attentive and fast without making you feel rushed."
• "A great place with great service, thank you to Shaun who was very friendly, nice and helpful."
• "Ovi, our server was wonderful."
• "The server was very friendly and accommodating."
• "Consistent friendly service. The entire staff from the waiters to the bar staff have a gracious, service oriented attitude, making everybody feel very welcome."

Cons:

• "I was treated terribly by two security guards who refused to let me in because apparently you have to be 21 year olds."
• "Rude service upon arrival."
• "Worst service ever, a shame in London Hospitality."
• "Staff were rude, slow, and inattentive."
• "They made me wait outside for 20 minutes, a waiter with glasses passed in front of me 5 times, he never offered the menu."
• "The waiter who served us (he had a little pony tail) was quite rude and had really bad attitude."
• "Only this male waiter are impolite and unfriendly, it just ruin my mood to have my early meal there."

Food Quality

Pros:

• "The food was fresh and served within a reasonable amount of time."
• "Always the best quality products and freshest food in this little touristic pocket of Soho."
• "The main course, a revelation of taste and texture, was nothing short of extraordinary."
• "The food served is truly tasty with the portion sizes slightly larger than normal."
• "Food and drinks were great, I particularly enjoyed the lobster."
• "Their full English breakfast was very delicious and satisfying."
• "Food delicious."

Cons:

• "Food was cold/lukewarm when it came."
• "The Full English was just so plain! Even no salt or pepper, was quite disappointed."
• "The food though … just bland! No flavour, no taste, nothing!"
• "The chicken In the burger was wet and the cheese smelled off."
• "The burger was ok, but for 20£ better to go to McDonalds!"
• "The lobster was honestly bland and tasteless bar the fishiness."
• "The Crispy Balans Potatoes were quite nice too, but also lacked any salt."

Atmosphere

Pros:

• "Atmosphere was cozy."
• "From the moment I stepped in, the ambiance whispered elegance and warmth."
• "What a little gem this place is! Beautiful fresh ingredients and quick, friendly service."
• "The atmosphere in the place was very chilled with upbeat music."
• "Nice location in the middle of soho."
• "Really good atmosphere."
• "Great background music and comfortable surroundings."

Cons:

• "At 9pm they were playing really loud techno music."
• "It was extremely loud and difficult to hear each other speak."
• "The acoustics are terrible and even when not too packed - the place is very loud."
• "The atmosphere was quiet, boring!"
• "We left pretty quickly as the music at 8.30 was a bit too much for our liking."
• "Good space for groups. Inside for non-smokers, outside is a constant, thick stream of nicotine."
• "The atmosphere is quite nice though, and the staff are very friendly."