Trawl Reviews Summary

Service

Pros:

• "Very helpful staff Good choice from menu with reasonable prices."
• "First visit since being allowed to reopen after being in lockdown Went for breakfast and wow it was gorgeous great food great service very happy and can’t wait to come back again."
• "The management are very friendly always take the time to welcome you."
• "Although we had a little wait for food (they were super busy) it was still pleasant and enjoyable and the staff were lovely."
• "They really couldn't do enough and the manners they had were impeccable."
• "As a regular, The team at the Trawl are always working hard to accommodate everyone’s wishes, and they do so in a friendly and upbeat manner."
• "Service was still brilliant and polite staff."

Cons:

• "Waited an hour for food to come, wasn't till I enquired about it that they chased it up."
• "Service was very very slow. There was only one person serving behind the bar the whole time we were there."
• "Waited over 40 mins staff not bothered when asked how long in cold area not even busy."
• "Took an hour to clear our table inbetween courses and the staff rude and unhelpful."
• "Visited the trawl today and the bar service was diabolical."
• "The service was very slow and having to drink from plastic cups was a little off putting."
• "Waiting 1hr for food without pre warning at the till."

Food Quality

Pros:

• "It's good food in a relaxing atmosphere... And at a sensible price."
• "The food was super tasty, plentiful and great value for money."
• "Food is top class too."
• "The meal was as I remember being hot and freshly cooked and very tasty."
• "The food is excellent and well worth the money."
• "Food was delicious, staff was polite, would highly recommend the trawl."
• "Food was amazing and great value."

Cons:

• "Meal looks good, but one of the worse burgers ever!!!! No taste to them at all very grainy."
• "The burger was stone cold on the inside and rock hard on the outside, and you’d find better fries in a greasey spoon cafe."
• "Ordered the festive mac and Cheese described as indulgent 3 cheese mac packed with chopped. Pigs in blankets topped with sage and onion breadcrumbs actually got sage and onion stuffing with very dry mac and cheese on top......disappointing 😞"
• "The roast chicken dinner was awful unless you like rubbery chicken and instant mash."
• "The gammon was no bigger than a burger, with fat all around it it was over cooked and hard to.eat, the peas were supposed to be green some of them were white and green."
• "Chicken wings smelled burned before even tasting them the were OK but definitely tasted brunt."
• "The food wasn't as nice as usual the chips where nearly cold and looked a bit scabby the rice was very spicy but didn't state that on menu the corn came dry with no butter and the chicken was rather dry."

Cleanliness

Pros:

• "Well recommend the trawl spacious, clean and friendly."
• "The seating area was acceptable, fairly clean."
• "This place has been fantastic, came from Skegness and we have had a lovely Sunday dinner followed by a massive donut and ice cream with strawberries and chocolate cake."
• "All the staff were extremely helpful and polite."
• "Food was outstanding, love the lay out of the pub."
• "Popped in for a quick lunch and a drink. Lovely atmosphere and quite busy. However excellent fast service from the very polite staff."
• "Everytime i have been it has been lovely and delicious and the chips we're fluffy and sweet."

Cons:

• "Very poor booked a table for 6 but when we got there it was taken so put 2 mucky tables together that was dirty had to ask to be cleaned."
• "The place is dark & seriously needs updating inside."
• "The carpet was filthy, after a year of isolating and looking forward to my first meal out in14months, it was a huge disappointment."
• "The floor in the ladies toilets was soaked through, even the carpet, nearly slipped and fell."
• "Dirty plates and glasses from previous customers where still visible and, not been cleaned."
• "Wine was served in a dirty glass, husband took it back, only for it to be delivered in a glass with lipstick on it."
• "The food was very dry and there was food all over the floor and some on my chair and I sat in it!!"

Atmosphere

Pros:

• "Family friendly pub. Its actually divided in two. One part where one can eat and the other is where you can watch the game."
• "Walking in it was immediately obvious there wasn't the activity going on like previous visits. However seeing the number of tables was slightly less and the spacing more generous put me at ease."
• "Been twice now..both times food was served quickly and was absolutely awesome...staff are friendly and the atmosphere is nice when it's not heaving."
• "Always a nice lively atmosphere, food never disappoints."
• "Atmosphere is lovely, very relaxing."
• "Nice atmosphere about the pub / restaurant too."
• "Great atmosphere, food is a 10 and the staff are so bubbly."

Cons:

• "Very rowdy pub, meals thrown at us."
• "All we could hear was people shouting and arguing from the bar/pool area."
• "Save yourself disappointment and don't waste your money."
• "It's a very dark pub shame really needs more light getting in."
• "The removal of the wall between the sports bar seems a bad idea for people in the restaurant side with nothing stopping the noise and live band."
• "It's like being at butlins, there is obnoxiously loud karaoke style singing gig to disco music."
• "The atmosphere despite being reasonably busy, wasn't great at all."