The King's Arms, Melksham Reviews Summary

Staff Service

Pros:

• "The staff are very attentive."
• "The staff was amazing."
• "Very friendly and thoughtful staff."
• "The staff were amazing, giving help and suggestions."
• "All the staff were friendly, helpful and polite."
• "Staff were very welcoming and attentive."
• "Very friendly and helpful staff and breakfast to die for!"

Cons:

• "Words can not describe just how dissatisfied I am with the lackluster food and uninterested staff."
• "I emailed them as well about the issue but have had no response."
• "Had to prompt the staff to replenish the toiletries and loo roll on the second day."
• "No front of house person around to oversee issues that we raised."
• "Checked in on Sunday afternoon and was met by two clueless staff."
• "We had no customer service while we were there."
• "The staff seemed inconvenienced by our presence, on the last day of our stay we had a long wait for breakfast."

Food Quality

Pros:

• "Food was nice but wasn't much for the money could do with more vegetables and bit more meat."
• "What we did eat was well prepared, cooked well and very filling."
• "Evening meal was really nice and a bit out of the ordinary."
• "The 3 course meal was superb."
• "The food, both evening meal and breakfast, was very good and well cooked and presented."
• "A very tasty - and filling - evening meal and delicious breakfast."
• "The meals we had were good with a great choice for breakfast."

Cons:

• "Food was quite nice but not exceptional."
• "The main meal was covered in salt.. we were unable to eat the chips, very salty."
• "Words can not describe just how dissatisfied I am with the lackluster food and uninterested staff."
• "Good to see the old place revamped and it should have great potential. However, not impressed that on a Saturday lunchtime for a pre-booked meal, several menu items were unavailable."
• "Too much rigmorole just to get a quick pint."
• "The steak dish with vegetables was so salty and inedible."
• "The Sunday roast was absolutely joke - £16.95 each for two very thin, small slices of beef, lots of carrots and dry, solid rock potatoes."

Room Comfort

Pros:

• "Room very comfortable."
• "Hotel room was fantastic - pretty much had 2 bedrooms in our family room."
• "Excellent and spacious room."
• "The room was clean, comfortable and furnished to a high standard."
• "Room very clean and well stocked."
• "Clean cozy, comfortable bed and room."
• "The rooms are beautiful."

Cons:

• "The room at over £140 was very expensive for what it was."
• "The walk through the courtyard was rather dark for a disabled person."
• "My friend and I were locked out for 1hr 30mins approx."
• "The room was very hot but only one window opened."
• "Ceilings need painting as flaking paint above the bath, steps down to bathroom dangerous at night with no handrails."
• "The bathrooms could use renovating."
• "The room we were in was excellent and suited all our needs."