The Rising Sun Reviews Summary

Atmosphere

Pros:

• "Greeted as we entered by wooden ceilings and beams, sturdy old flagstones underfoot, cosy atmosphere."
• "The friendly and efficient staff at the Rising Sun have also been widely complimented."
• "Fantastic location with far reaching views."
• "The views over the Wiltshire countryside were breathtaking."
• "Lovely setting."
• "Beautiful pub. Gorgeous settings."
• "The pub has stunning views."

Cons:

• "There is a bit of an odd conservatory kind of tacked on to the back."
• "The older tables were a bit tired and tatty."
• "The place was clean but well worn."
• "Overall an uncomfortable and creepy experience at The Rising Sun, Lacock that we will not be repeating."
• "Unfriendly, zero service, overly done tasteless modern and grotty interior, unclean, unauthentic."
• "The beer garden was a mess and tables were left with dishes piled up."
• "The only thing I don't like about this pub is that they have some taxidermy of birds."

Service

Pros:

• "Friendly staff who actually relate to customers."
• "Great service."
• "Neil & the team are professional and friendly, they catered to our every need."
• "The staff were very polite & attentive."
• "The staff were helpful and friendly."
• "Staff are all very helpful with service of drinks and food quite quick."
• "All staff were so friendly and happy to stop and chat."

Cons:

• "He turned off the lights, cleared the table before everyone had finished."
• "Run out of nearly everything on the wet side tonight, poor service, people leaving as staff looked thoroughly fed up."
• "Staff seem as though they are pushed hard and almost robotic, no friendly feeling."
• "No approach or apology from manager or chef."
• "Staff looking too stressed and busy as had ask a few times for cutlery."
• "The service is horrendous."
• "Service was confusing."

Food Quality

Pros:

• "The food was very good. I really liked that they served it all on a wooden board so you could help yourself."
• "absolutely delicious and plentiful."
• "Excellent food, service and location."
• "My wife and I had takeaway burgers Friday night, have to say they were amazing, full of flavour."
• "The food was delicious and well presented."
• "The food is said to be of consistently high quality."
• "The salt baked celeriac was one of the best meals as a vegetarian I've had."