Las Iguanas - Bath Reviews Summary

Food Quality

Pros:

• "The food has always been great, and there's a good range on offer as well."
• "The flavour and taste was fantastic."
• "The food was beautiful, delicious and piping hot just as you would want it."
• "The food was delicious, it came quite quickly."
• "The food is always good. Whichever venue you pick."
• "I had the butternut squash burrito and it was honestly the best thing I have eaten all trip."
• "The food was very good and served hot."

Cons:

• "It wasn't quite as flavoursome as we'd all hoped and just lacked a bit of pizazz in places."
• "Food was a little disappointing but the drinks and great service made up for it."
• "The food was microwaved to heat it back up and was extremely dry."
• "The steak fajitas were burnt and the chicken fajitas were dry."
• "Was served cold chicken that was meant to be hot."
• "Nachos were terrible. Just goop spooned onto corn chips and cheese melted onto them."
• "Main courses were still frozen in the middle and had obviously just been microwaved."

Service

Pros:

• "Friendly and helpful staff."
• "Customer service was brilliant."
• "Service from Kirsty/Kristy was incredible - really friendly, attentive and created a great experience."
• "We were looked after by Adam who was very welcoming when we arrived."
• "Really friendly staff and a 25% student discount which we (2 of us) didn't even know about but the staff kindly mentioned to us."
• "Great service, friendly staff and some amazing beef burritos made this a most memorable visit, this place is fantastic."
• "The staff have always been amazing when I've been. Super friendly and there to make sure you enjoy your time with them."

Cons:

• "Our first waitress seemed totally disinterested in our tables or the ones around us."
• "It took over an hour to be cleared and for our mains to arrive."
• "Staff are young and inexperienced in customer care."
• "There were 5 members of staff mulling around but only one seemed interested in serving anyone."
• "Staff were busy forgot my daughter's drink, then our pudding."
• "Service of food was slow, despite many big groups leaving on our arrival."
• "Service was terrible. I think I took one bite of food before they asked how the meal was."

Atmosphere

Pros:

• "There was a nice atmosphere in the restaurant with a mix of customers and party sizes."
• "For a Tuesday night this place had a great buzz."
• "This place has a great atmosphere."
• "Great atmosphere and a really good selection of food for all taste buds."
• "Overall a very enjoyable experience, with a calm atmosphere and a warm interior feeling."
• "Fantastic little tucked away bit of heaven. Peaceful, gentle atmosphere."
• "Great atmosphere, great people, great place."

Cons:

• "Revolting... tables were filthy and sticky. Decor was looking very sad."
• "Our meal was booked for lunch time so the atmosphere was a little dull but it was afternoon."
• "Seemed a lot of patrons were more interested in getting drunk anyway."
• "Just felt the atmosphere wasn’t great, packed in small space inside."
• "Lots of loud people getting drunk not great for the atmosphere."
• "Very loud, a little dirty and just not a particularly great experience."
• "No atmosphere and a thoroughly disappointing lunch."

Value

Pros:

• "Only had 1 but it was definitely worth every penny.. Delicious!!!"
• "We were given a bottle of Prosecco for the inconvenience."
• "Really friendly staff and a 25% student discount which we (2 of us) didn't even know about but the staff kindly mentioned to us."
• "Food is usually pretty good and reasonably priced at this food chain so no worries here."
• "Overall prices are actually cheap compared to other city restaurants."
• "A lovely fun evening for less then £30 per head."
• "£20 per head for mains only and a drink each - expensive for food that is simply average."

Cons:

• "Their starters/sides and desserts do get a little pricey (for seemingly very small portion)."
• "The prices for the cocktails were very high and completely deterred me."
• "£52 for Nachos, 2 burgers and 3 beers( bottles)!!!! BATH have amazing LOCAL restaurants."
• "Watch out for a mandatory service charge too."
• "Prices are pretty expensive and the cocktails ranged from quite nice to terrible."
• "What we thought would be about £45 worth of food was over £60."
• "We must be getting out of touch £ 11-50 for a gin and tonic and a small bottle of coke."

Cleanliness

Pros:

• "The restaurant was clean, the food was delicious and the service was fast."
• "Enjoyed and early evening meal here with my wife. Really enjoyed the food and atmosphere."

Cons:

• "Revolting... tables were filthy and sticky. Decor was looking very sad."
• "The toilets smelled awful, everyone was holding their breath."
• "Not very clean. Food on the floor and drinks spilled down the window."
• "The place could have also used a deeper clean (was a bit sticky on floors)."
• "First visit, never been in any Las Iguanas restaurant before so was keen to try. Unfortunately it was dirty with tacky tables, food on chairs and dim."
• "Toilets were also in poor condition with overflowing sanitary bin."
• "Arrived and got taken to a dirty table."