Hall & Woodhouse Pub & Restaurant, Bath Reviews Summary

Staff Service

Pros:

• "The staff members, especially Chloe, were exceptional and well trained."
• "Staff were helpful and made suggestions on wine for my wife, which she enjoyed."
• "Waiting staff all very professional, helpful and friendly."
• "Ellie our waitress was great."
• "Staff lovely."
• "Our waitress Alice was very attentive and friendly!"
• "The staff were very good but extremely busy."

Cons:

• "The staff is not very interested in collecting money!"
• "Service was friendly but quite slow, left our empty plates on the table for ages and we had to wait a long time to be able to pay."
• "Service fairly useless and clueless I’m afraid."
• "Met up with friends at H&W Bath. Great building, and atmosphere, sadly it was down hill from there on. The service was appalling they were nice kids but had clearly never been trained."
• "The service is appalling, nobody to greet/seat you."
• "Service slow and not attentive."
• "Very slow service and staff had no knowledge of the menu when asked about portions."

Food Quality

Pros:

• "The food very good. We both had the croque monsieur and found it was outstanding."
• "Fish was good and crispy. Chips were good as they were well done."
• "Had an excellent roast dinner. The mains were amazing."
• "Food was delicious. We had the burgers, steak and duck leg. All were delicious- the fries were lush, steak was cooked very well and so was the burger."
• "The food was hot and not overcooked; for what it was and what it cost it really was impossible to fault."
• "The food was absolutely divine. It came promptly and tasted very fresh."
• "Sunday lunch was particularly pleasing - very tasty, great portion size and a good variety of vegetables all cooked perfectly."

Cons:

• "Worst fish and chips I can remember, dry and overcooked batter, very thin fish fillet almost non-existent."
• "The food was just OK - the potatoes were fried rather than roasted, the meat was mediocre."
• "The cake was incredibly dry and sweet."
• "The main course wasn't great, overcooked sprouts and some of the worst roast potatoes I have had."
• "The 28 day roast beef was chewy, and the vegetables were simply boiled (so had no flavour)."
• "Food looked lovely but was stone cold and the meat was full of gristle."
• "The worst burger in Bath, Dry, very overdone, flavourless."

Ambiance and Decor

Pros:

• "Really interesting decor."
• "Had the most relaxed time at H&W. the ambience was amazing, the interiors so beautiful."
• "Awesome space with a wide variety of seating options and a stunning central staircase."
• "The venue has a really great atmosphere and rich history with some great menu choices."
• "The place itself looks amazing! With the big staircase and a very open restaurant."
• "The ambiance and decor was grand."
• "Beautiful interior and great food."

Cons:

• "Unfortunately you could smell the downstairs bathrooms before you reached the bottom of the stairs, I therefore did not use them."
• "The ladies toilets were like a bomb site and this really let the whole place down."
• "Not sure there was much of a view and the smell of cigarette smoke from the chef's down the outside stairs didn't make it that nice to sit outside."
• "The roof terrace had really nice views, but it was really chilly and the heaters were all off/broken."
• "The glasses were dirty and so was the cutlery."
• "The choice of background music was strangely loud pop - really didn't suit the place."
• "The music was depressing and weird, everyone was dragging their feet and seemed miserable."

Value for Money

Pros:

• "The food is good. The menu is short, which I like, and has food options for everyone."
• "Food is exceptionally well priced."
• "Lovely food very reasonably priced."
• "Fabulous, friendly service, great choice of food, reasonably priced."
• "The roast dinner was delicious and was really great value with good sized portions."
• "Nice atmosphere, good value for money."
• "The food was good the atmosphere was charming and clean."

Cons:

• "Food very expensive for what you get."
• "Drinks are superb but some of the ales are quite pricey."
• "Over priced drinks and dessert."
• "Their drinks are mediocre and overpriced, focusing only on alcoholic drinks."
• "Very slow service and staff had no knowledge of the menu when asked about portions."
• "Style over substance. Let down by slow service, portion size and food temperature."
• "Had the Christmas menu and the food was disgusting."