Address: 8 Mill Ln, Cardiff, CF10 1FL, United Kingdom
Phone: +442922741566
Rating: 4.3
based on 254 reviews.
Service
Pros:
"Great visit today in Las Iguanas Cardiff. Bottemless brunch went so well, and the service by Vicky was above and beyond brilliant."
"Brilliant service, lovely food and cocktails, thank you!"
"Was very pleased with the service there by Stefan, helpful with providing recommendations for drinks and making us feel welcome."
"Cat, our server was especially nice to all of us, even bringing a prosecco out for this stuffed animal, named playa, for a bit of fun."
"Staff professional and friendly.. highly recommend and would visit again."
"The waiting staff could not have been more helpful... helping us pay the bill quickly."
"Our server Vicky was lovely and accomadated to our needs."
Cons:
"A big let down compared to previous visits."
"We simply couldn't hear ourselves talk so we asked to be moved, only to be told there no seats available, which wasn't true from what we saw, so we just left."
"Only downside was a service fee slyly added on to the bill."
"Dinner out with friends and first we waited 20 minutes for someone to take the drink order then another 10 minutes to order food."
"One downside is the long wait for your order."
"Was quite disappointed with the service had to keep asking for drinks then ordering the food."
"Service was slow to begin with and there was only one person behind the bar so drinks were taking a long time."
Food & Drinks
Pros:
"Good vegan/vegetarian options here - burritos were delicious."
"Drinks were fantastic, as previously mentioned Vicky was on hand to make sure our glasses were never empty."
"Had a great experience! Late night dinner date, with great tasting food and plenty of cocktail choices to choose from."
"The cocktails never stopped coming."
"I really love that they do an entire menu for Vegetarians/Vegans so we dont have to search through a menu filled with meat options."
"Food was great. Service was great. Atmosphere was great."
"The food was delicious and we had plenty of prosecco."
Cons:
"The lemon in our coke drink had fungus on it."
"I used to love eating here as it was was one of the better ones for a chain. However now it's just gone downhill a little. Cost cutting, portions smaller, food not as good quality as it used to be."
"Then in one of the meals there was a HUGE dead fly."
"All three of us were disappointed with our food, the guacamole tasted off and my friend’s burger was very over cooked."
"Cocktails were ordered and it didn’t get any better, very sweet syrupy pitchers with not a hint of alcohol and full to the brim with ice!"
"I ordered half a chicken and it must have been one of the scrawniest chickens they could find."
"The biggest disappointment of the night was the dessert which only comprised of six pineapple chunks on small standard cocktail sticks."
Atmosphere & Ambiance
Pros:
"There was a nice atmosphere."
"Las Iguanas in Cardiff is a true delight. The vibrant ambiance, flavorful cuisine, and attentive service make it a top-notch choice."
"Great latin restaurant in cardiff, super friendly and serviceminded staff."
"Lovely atmosphere. Good value."
"This is a very nice venue with a latin feel."
"I also love the ambience of the place.. its lighting and set out. Its got a good vibe to it."
"The atmosphere and the lighting is amazing."
Cons:
"Downside is I didn’t expect loud music midweek at 5pm. lots of people shouting over each other and the music which caused it to be even louder."
"Music was far too loud for any restaurant, literally couldn't have a conversation without almost shouting."
"The atmosphere was horrible. We went at lunch time (1:30) expecting it to be relaxed as it always is in the one at mermaid quary But sadly it was rushed and full of drunks."
"Music, I'd say is a bit too loud."
"Suitable for young people, attended 5.30pm for a meal with a work colleague. Table opposite contained 8/10 young women who were obviously consuming vast amounts of alcohol judging by the decibel level."
"It was busy and quite loud in the restaurant but that really is the sign of a vibrant and popular location."
"I would say around dinner time it got very loud and crowded - I understand I went during rush hour and holiday season so I think it may have just been a bad time for a more quiet dinner."
Cleanliness & Maintenance
Pros:
"Venue was clean, and bright. Felt private and open. A great combination for a fun evening for any group of friends or family."
"The exterior looks nice and clean."
Cons:
"Unfortunately the toilets (ladies) were also filthy, wet dirty floor strewn with tissue."
"The floor was littered with menus and tissue and the tables had not been cleaned!"
"First, ladies toilet was out of order and had to use disabled one...it was disgusting."
"The real horror, though, are the toilets: dreadfully in need of redecorating, plumbing repairs and basic cleaning."
"The main restaurant is tired with chipped paint."