Browns Bath Reviews Summary

Atmosphere & Decor

Pros:

• "The building is gorgeous and the decorations were beautiful."
• "The restaurant itself is in a really nice building that just adds to the atmosphere."
• "Beautiful building, very cosy chairs."
• "The decor was both refined and inviting."
• "Browns is deceptively simple on the outside but it’s a solid stately restaurant with a certain traditional pomp meets nostalgia inside."
• "Recently refurbished, this restaurant is looking opulent."
• "The place is an old police station so has a few quirks like big thick heavy doors, bars in the windows."

Cons:

• "Really run down in parts."
• "Lovely building, but really cold. Not great with some of us having to keep coats on."
• "Dirty tableware, really run down in parts and the worst afternoon tea I’ve ever had."
• "The restaurant was cold too."
• "The place had been done up nicely and the renovations have freshened it up, but it’s not radically different to how it was before."
• "Overall disappointed given the refurbishment, I was hoping for a new lease of life but it really hasn’t worked for them."

Service

Pros:

• "Front of house staff were amazing and really rescued the evening for us."
• "The staff were very attentive and friendly."
• "Our waitress was Kate, who was extremely kind and she managed to make our dinner very special."
• "The staff were first class in sorting things out for our booking of Afternoon Tea for 13 people."
• "We were made to feel welcome, the staff were all kind, polite and helpful."
• "The staff are extremely friendly & helpful."
• "The staff were very welcoming, friendly and helpful."

Cons:

• "We sat for at least 20 minutes before someone came to take our order."
• "Does not live up to the name. Slow to receive food, no check ins for extra drinks."
• "Nice place, but the service was poor, food took ages to come."
• "The service was so slow, our mains were missing, had to wait for food to be made."
• "Service ok but not great."
• "The service sadly let them down a bit, it was impersonal and slow."
• "Service is terrible here. We waited about 45 minutes for 4 drinks and over an hour for 2 starter meals."

Food Quality

Pros:

• "The food was delicious - I recommend the pork belly, and the Eton Mess for dessert."
• "The daily special was Chateaubriand, and it was one of the best meals we’ve ever shared."
• "Food was amazing."
• "Great evening super Ribeye cooked to perfection and tasted awesome."
• "We had the cod, it was delightful!"
• "The food was great - best fillet steak in a restaurant in a long while."
• "Food was delicious. I was told that the chicken skewers and the scallops were top notch."