Le Monde Restaurant Cardiff Reviews Summary

Service

Pros:

• "Service and food was amazing. Staff were attentive at all times."
• "Our waiter was excellent and service was quick."
• "Excellent service and lovely presentable staff."
• "Service was quick and we were told in advance we had a 2 hour time slot."
• "Waiting staff and manager were very attentive and helpful."
• "Service friendly informative and relaxed."
• "Service was wonderful, professional and cheerful."

Cons:

• "Service was terrible. Have been many times before but felt like we were getting rushed out."
• "Poor and insulting service, asking 3 times for the bill from the same person to just completely disregard you."
• "Waited at the table for 15 minutes, we were avoided by all wait staff."
• "The other servers looked very busy at all times and did not give our table enough attention."
• "Service was shocking and the restaurant was not busy."
• "We sat for 20 minutes with not one person coming to our table to give us menus or offer drinks."
• "Service was strange drinks were slow in arriving but staff would lean over you to clear mixer bottles."

Food Quality

Pros:

• "The monkfish I had was really good."
• "Beautifully fresh food cooked to perfection."
• "Lovely choice of fish for example, freshly and cooked well."
• "Superb lamb steak, oysters gigantic and delicious."
• "The food perfectly cooked and enjoyed my my meal."
• "The second Prawn was delicious."
• "Food was phenomenal, service outstanding."

Cons:

• "Pretty awful Christmas dinner - basically a Bernard Matthews turkey roll with undercooked veg."
• "The steak... was clearly only cooked in butter with no seasoning."
• "Wine was also terrible."
• "The food didn't live up to expectations!"
• "The fish that we had was mediocre at best."
• "Horrible food. Waited 2 hours for food in a non-busy time. Food was awful - for 55 GBP pp there were no vegetables as sides, lobster and steaks were with many chewy bits and with poor quality."
• "Rice was overcooked and bland again."

Value for Money

Pros:

• "So very reasonably priced for a fine dining experience."
• "Went for a lunchtime set menu and it is good value for money."
• "They do a two course special menu which is great value."

Cons:

• "A below average meal and the worst value for money I have had in a long time."
• "Very small portions and very expensive."
• "Ridiculously overpriced."
• "Absolutely awful. Chef doesn’t know how to cook a medium rare steak."
• "As it's been said before, overpriced and overrated despite the somewhat decent service."
• "The meal was nice but a little overpriced."
• "The food was ok but really expensive for what it is."

Atmosphere

Pros:

• "The atmosphere was perfect."
• "Open kitchen adds to a lively, metropolitan atmosphere."
• "Nice, relaxed atmosphere for a wet lunchtime."
• "The place is classy, vibrant, with a great atmosphere."
• "Lively atmosphere for the discerning diner and those looking for a good experience."
• "Nice friendly atmosphere."
• "Great relaxed atmosphere, lots of space and great choice."

Cons:

• "The only reason it isn't 5 stars is due to the level of noise in the restaurant."
• "It's a very noisy place in the afternoon."
• "Look forward to going back, but not to be put by an extremely loud noisy bunch of men on loud party mode."
• "Too noisy, there was a band there with all the 'songs' filled with something they would have liked to be jazz."
• "We couldn't talk to each other unless we sat right on top of each other and yelled."
• "The dark interior really doesn't do it any favours."
• "The tables were a little closer together than I would have liked."

Service Process

Pros:

• "You can go up and select the exact cut of meat or fish you’d like which I think is amazing."
• "Really enjoyed the process of going up to the counter and choosing the food fresh from the counter, made it a more interesting dining experience."
• "I really enjoy picking the food from the counter."

Cons:

• "You have to order at the fish/meat counter which I found slightly annoying during this pandemic."
• "We weren't given a menu. We were pointed to menus painted on the wall and asked to place our order at a chiller cabinet!"
• "Seated but very little explanation on how to order the waiter just pointed to an area of restaurant."
• "Book a table for 9pm and start eating at 10.30pm. We had to go to the counter to order the food, first time in my life!"
• "Our table was very close to this counter so consequently we had people hanging around our table to place their orders."
• "About 20 people crowding around our table to order food."
• "We only had the peace and quiet to enjoy our meal for 45 min."