Dine Edinburgh Reviews Summary

Staff and Service

Pros:

• "Very friendly staff and lovely restaurant."
• "Really enjoyed dining service from Channing and it was her first day at Dine and I thought she was a pro."
• "Staff were accommodating to my requests."
• "Her standard of service was sublime."
• "Very attentive staff the whole experience was excellent."
• "Staff were attentive, friendly and professional with great singing voices!!"
• "The staff was very friendly and took good care of us."

Cons:

• "At the end, the waitress blatantly kept around £9 worth of our change which I had to ask for after about 15 minutes."
• "We were not allowed back in even though there seemed to be no fire."
• "The contact afterwards was awful and the great impression the staff gave was obliterated by the management."
• "I had difficulty getting the attention of the waiting staff to request pepper and salt."
• "Service not bad ..but they didn't come over and ask if everything was ok .."
• "It was mostly fine, but honestly for the price the food just felt bland and dull."
• "We had a terrible experience, the Waitress had as much warmth about her as ice cream does."

Food Quality

Pros:

• "The food was absolutely delicious and the service was spectacular."
• "Food was simply delicious, and good choice for my wife who is vegetarian."
• "The Venison fish is such a delight!! Combined so well with hazelnut."
• "The food here was very very good. Everything was unique, creative and delicious."
• "The food is full of interesting flavours and in quantities that allowed a three course lunch without leftovers or being too heavy!"
• "Food was fantastic, all the staff were amazing and couldn't do enough for you."
• "The food was delicious and it had a warm and friendly vibe."

Cons:

• "Restaurant was lovely and the staff were very attentive however the food was rather bland."
• "Food is okay but not the best, certainly doesn't seem like the kitchen is run by a michelin star chef at all."
• "Very small portions and don't know how they justify the price of the cauliflower starter."
• "Food uninspiring to be honest.."
• "Then when we eventually dined the food was awful, undercooked and/or cold."
• "So bad service and not detailed dishes taste."
• "Ice cream dessert bland with little obvious flavour."

Ambience and Decor

Pros:

• "The restaurant has a lovely atmosphere, and feels fit for a special occasion."
• "Lovely restaurant, first time here casual and relaxed nice and clean and well kept."
• "The atmosphere of the restaurant and its interiors are top class!"
• "Loved being in a round room, it gave a feeling of conviviality without intrusion."
• "Lovely, atmospheric restaurant with a very smart and comfortable cocktail bar adjacent."
• "The ambience was stunning, the customer service was flawless."
• "Lovely decor and ambience too."

Cons:

• "The setting was nice although the lack of soft furnishing makes the noise level higher than usual."
• "Ambience in the restaurant is lacking. The decor is worn and surfaces dusty."
• "Decors looking a bit tired."
• "The table top was bare Formica, damaged in places and the pillars close to the table were damaged and dirty."
• "Only thing was the restaurant was VERY loud and could really do with some heavy curtains or something to absorb some of the noise."
• "Acoustics very noticeably poor. Hard to hear the waitress and ourselves."
• "Restaurant is modern interior with a tree in the middle that breaks things up."

Value for Money

Pros:

• "Great value for your money, will definitely return."
• "You get a very high quality dining experience, without paying the earth."
• "All for prices that was not much more than your typical high-street chain outlet."
• "The market deal is fabulous, as a solo diner I had 3 courses and a half bottle of wine for just £28."
• "Good value for money on the set menu, great customer service."
• "Had the classic cocktails for £5! Amazing value."
• "The lunch and early evening set menus are excellent value."

Cons:

• "No idea of prices but the fid was delicious. We did think £17.00 was a bit steep for 2 'topups' of Champagne though."
• "It is more expensive but worth it in our opinion."
• "Definitely not worth the money."
• "My £23 steak came as an average £8 - £10 pub steak would in Sydney."
• "The dinner menu is far too expensive for the quality of food when you can get much better quality at lower prices elsewhere."
• "Cost was fair to expensive for the quality of food."
• "Manager never back, ignored 🙁 she just gave us complimentary champagne but taste like £5."