Address: 97 Church St, Blackpool, FY1 1HL, United Kingdom
Phone: +448447700593
Rating: 4.5
based on 239 reviews.
Venue Atmosphere and Design
Pros:
"What a beautiful historic venue. The floors are all granite, there's gorgeous Tiffany style lights."
"The Winter Gardens is an amazing building. The Opera house is a gorgeous theatre."
"Absolutely stunning building. Ive watched two gigs here now and they've both been brilliant."
"Beautiful and much more extensive than expected. Many rooms and areas all in an Art Deco style."
"A stunning place for all kinds of events from theatre, restaurants and bars to conference rooms of all sizes."
"An impressive, very large and well known landmark of Blackpool."
"Nice historic building in central Blackoool for events or walking through when open."
"Amazing 140 Yr old building. Was here for a festival and the place is huge with multiple venues all holding thousands."
Cons:
"Unfortunately, the venue wasn't what I was expecting. It was old, run down and the seating was awful and uncomfortable."
"This building is stunning inside, in the main foyer/corridor area, the bars are very stylish. Sadly the theatre itself is very tired."
"Was good, large space to watch the football - no one is there unless it's an England game - beers between £4.70 and £5."
"The Empress Ballroom is looking a little tired but you can see that repairs have been undertaken if not totally completed yet."
"The interior of this building has become very tired. Quite sad really as Blackpool still has a lot if incoming revenue."
"First time visit. Great staff and fabulous old building mixed with new. Sadly though the seats in the theater are small and get somewhat uncomfortable."
"Went to watch Mama Mia last night 21st march 2023 Left after half n hour because the noise by us was beyond a joke."
"Shabby but in a truly magnificent way. Seats are small but legroom seems to work."
Staff and Service
Pros:
"The staff in this bar were very friendly too."
"The staff are all very friendly and help full."
"The staff are lovely and friendly and helpful."
"Staff were very friendly and helpful, was very clean and well looked after."
"Great show. Wonderful staff who went out of their way to assist my disabled daughter."
"The staff are excellent very pleasant and helpful."
"The actual concert/gig venue is really impressive with very high ceilings and good views from most locations."
"ALL staff I had constact with were fabulous! So smiley and helpful."
Cons:
"Dirty Dancing was amazing fun with a talented cast. The Winter Gardens though, the service in the cafe was dreadful and tables were dirty."
"ngl never had a good experience coming to your theatre and I work in the palace theatre manchester, there's never been anybody in the theatre making sure the audience is behaving."
"Security staff inappropriately touching young females and laughing about it to other staff, fans trampled on with one young girl receiving a broken ankle."
"Came for comic-con. The kids absolutely loved it and to be honest, we did too. The experience was fantastic. A few problems with the building and location though."
"Disappointed. Been to many shows over the years. The interior of this building has become very tired."
"Had a fantastic weekend at the Elvis celebration, winter gardens is a beautiful venue the only complaint I have including others have said the same is the women at the box office was very arrogant and not helpful at all."
Accessibility and Facilities
Pros:
"There is a lift to all floors but there are also lots of stairs and the Balcony where my seat was is very high, a little daunting for people who are afraid of heights."
"Parking is easy. If you park on houndshill car park, then it's right next door."
"Attending a dance competition at Blackpool’s Winter Gardens was a truly enchanting experience."
"Very poor signage outside and in. It isn't clear that the Opera House Theatre is situated inside the Winter Gardens complex."
"Our kids had a dance comp here in the Empress Ballroom. Great facilities, plenty of space to warm up and practice away from the main dance floor, good toilet facilities."
"As a disabled person I find the venue accessible and the staff busy but very helpful."
Cons:
"The seats are the original seats in red velvet with arms. They aren't the biggest seats but they are roomy enough for most people."
"Visited to watch the darts. It was easy to get in through the main entrance, no long queues, table layout for the darts felt like they had squeezed every possible chair they could!"
"There are steps into the building (on the front of the building where we entered) so we had to carry the pram up. Wheelchair users may have a problem unless there is an alternative entry point we didn't see."
"Went for a school dance show. Beautiful place but had issues finding seats. 3 different seating areas, 3 lots of A-Z seats (stalls. Circle and balcony)."
"Show was incredible. Sound was too loud and the toilets were too few."
"First time visit. Great staff and fabulous old building mixed with new. Sadly though the seats in the theater are small and get somewhat uncomfortable after a hours sitting."