Ipswich Regent Theatre Reviews Summary

Seating Comfort

Pros:

• "The seating was really comfortable and not cramped."
• "Seats have been overhauled and are very comfy and good views of the stage from the third row back of the circle."
• "Seats very comfortable, the whole place is very well decorated, clean & staff friendly."
• "The seats are very comfortable and the view from stalls and circle is very good."
• "Seats are really comfy and views of the stage consistently good regardless of where you sit."
• "Seats are comfortable with reasonable legroom, but slightly too close together with little elbow room."
• "Seats had plenty of legroom and were so comfortable."

Cons:

• "Not enough legroom in the circle; longed for the end of each half so as to relieve the growing pain."
• "As a person with arthritis in my knees I found the seats far too low."
• "The chairs are laid back and not particularly comfortable."
• "The balcony rail here is quite tall and the seats quite low."
• "The seats are very small so was cramped and little leg room."
• "The seats are very very low to the stage."
• "I did find that the seat that I was in was leaning backwards a tad too much and I needed to borrow my daughters coat to support my back."

Staff and Service

Pros:

• "Helpful, pleasant staff."
• "Friendly staff, speedy entry."
• "Lovely theatre and great staff to deal with when organising group/school bookings."
• "Very well staffed who were super helpful."
• "The theatre staff are lovely. Very helpful and friendly."
• "The staff were courteous and friendly and a credit to the theatre."
• "Very friendly helpful staff always happy to help you disabled access is excellent."

Cons:

• "Her attitude as a representative of the venue is appalling!"
• "If I could give less I would. Treated appallingly for enjoying ourselves at a musical."
• "This has been handled appallingly by the management of the theatre."
• "They managed to help me and were incredibly helpful but there was some confusion and rushing about as they didn't really have a plan in place."
• "Staff are quick enough to stop people taking pics or filming, but do nothing to address noisy annoying drunk people ruining the show for other audience members."
• "It's unfair for staff not to take notice of thus behaviour and act olit, there were stewards about but chose to ignore."
• "Overall I felt that the venue does not cater for people with mobility problems very well and that the staff I encountered did the bare minimum required."

Facilities and Cleanliness

Pros:

• "They still have pieces of its history dotted around the public areas which I appreciate."
• "The ladies toilets were very clean and tidy."
• "Venue was brilliant, drinks were priced well. Clean and tidy."
• "Toilet lovely and clean."
• "Theatre was clean and the staff friendly and professional."
• "The areas I went to were very clean."
• "The place was clean and well kept."

Cons:

• "Only 2 toilet cubicles water pipes covered In black mould toilet seats falling off needs a lick of paint as well."
• "No where near enough toilets though so you have no chance of going during intermission & being back in time for the second half of a show."
• "However, the toilets could probably do with a little bit of maintenance as they didn't seem to be coping with the amount of people in the venue."
• "The toilet facilities aren't easily accessible and could do with updating."
• "The building, however, needs a refurbishment: particularly the ladies' toilets."
• "Ridiculous to provide only 2 ladies loos upstairs and require the long trailing queue to have to wait in public alongside the queue for the bar."
• "Could do with better Ladies toilets, more of them."

Accessibility and Parking

Pros:

• "Disabled access is excellent also concessions on ticket prices for disabled example carer goes free."
• "Easy to access as park and ride stops directly outside."
• "Getting to and from the venue is very easy. Parking around the corner with reduced rate."
• "There is a car park just 2 minutes away behind the theatre."
• "Parking is nearby and cheap of an evening."
• "Staff were helpful and kind, near by car parks in a short walking distance of the theatre."
• "The wheelchair space was really good and had an excellent view of the stage!"

Cons:

• "Enjoyed the show but let down by lack of parking & ended up having to pay £7 to park."
• "The Regent is easy to get to but there isn't a car park so you have to park in town or down residential roads which can be a pain but worth it."
• "Parking around the theatre and side streets is awful - all residents parking."
• "I wouldn't hurry back on the basis of the car parking is horrendous."
• "Parking was a nightmare, we were in a van that doesn't fit in a multistory and Ipswich was full all the car parks were full, people were parking on pavements."
• "However on a busy night it is very very difficult to park, my father is disabled and all parking was a good walk away."
• "There are car parks in walking distance but disabled parking is sadly lacking."

Performance and Entertainment

Pros:

• "The performances were so intense and the singing was amazing it was very moving thank you."
• "Visited recently to see Paul Carrack. Excellent show, well organised entry procedures."
• "Lots of fantastic acts, so you're assured of a good evening."
• "Fabulous production of Jesus Christ Superstar."
• "The show (Sister Act) was amazing, we will definitely be going back."
• "Swan lake was absolutely brilliant. Fantastic."
• "I had a fantastic evening at the Regent Theatre, watching the brilliant show That'll be The Day."

Cons:

• "Avenue Q was the biggest load of rubbish I have ever seen."
• "Wasted an evening watching Lee Mac, David Mitchell and Rob Bryden! Not funny at all."
• "Disappointing performance from the Would I Lie To You team."
• "Never been so bored with a musical in my life and at £17.50 a ticket would have preferred to gone in a arcade and spend that money to over priced especially if you have a family of 2 +2 absolute rip off never going again."
• "But drunken audience ruined it, there was two whole rows of women obviously on a hen night."
• "Feel like I witnessed half a show."
• "The first half was reasonably sensible and funny but the second half was downright disgusting."

Value for Money

Pros:

• "Plenty of bar staff and reasonable bar prices."
• "Discounts on tickets are available for disabled people also."
• "They have lots of big names come to the theatre and often offer reduced rate tickets on multiple shows."

Cons:

• "My sole gripes are having no cup holders in the chairs and £3 for a bag of sweets/chocolate is rather extortionate."
• "Drinks over priced £2.50 for a bottle of water."
• "The drinks are way over priced, one white wine spritzer and a pint of ale was £10.10."