The Crystal Palace, Bath Reviews Summary

Category: Pub Bath

Address: 10-11 Abbey Grn, Bath, BA1 1NW, United Kingdom

Phone: +441225482666

Rating: 4.3
based on 204 reviews.

Ambience

Pros:

  • "This is such a lovely and relatively hidden gem (given its central location)!"
  • "Cozy vibes inside."
  • "The ambience was really cozy."
  • "Lovely pub on a little cobbled square with a lovely little courtyard garden."
  • "The atmosphere is warm, inviting and so cosy you don't want to leave."
  • "Very nice pub. It didn't look like much from the outside but the interior is spacious and cosy, and there's a lovely beer garden at the back."
  • "The Pub was warm, clean and had a friendly relaxed atmosphere."

Cons:

  • "The Crystal Palace is not a pub, but a soulless characterless gastropub catering to the nondiscerning tourist hords."
  • "Very disappointing for such a lovely pub."
  • "Its nice inside the pub, but on first impression it seemed style over substance."
  • "Unfortunately this was one of the worst Fullers pubs I’ve been into."
  • "A little disappointed with this place, looked lovely and had high expectations here but felt a little abandoned by the staff."
  • "Something is a bit off with management."
  • "Just the worst."

Service

Pros:

  • "Good range of beers, 2 bars for busy days and friendly staff make this a pub worth trying."
  • "Wonderful, friendly service."
  • "The staff are amazing. Definitely worth visiting this place!"
  • "Staff were very friendly, excellent customer service, beer and cocktails were very good."
  • "The member of staff who served us, was so friendly helpful."
  • "Service was quick and food was excellent."
  • "Staff are all really lovely and welcoming."

Cons:

  • "I would like to advise since I think the staff on that day were like young people or teenagers and could not even smile or greet you or tell you “give me one sec” it’ll make a difference to the customers."
  • "One member of bar staff said are u eating, i said no, she said this is the restaurant if you go around the other side they will serve you. I think that was very rude."
  • "Extremely poor service and rather uncaring and unhelpful staff."
  • "Unhelpful, lack of understanding and verging on being obnoxious."
  • "Unfortunately the service was also very distant, called the waitress 3 times, not even a look."
  • "Bar man spilled our beer over on the table, and made no effort to mop it up."
  • "O/10 for the staff being clueless. No instructions to leave the pub and by what exit, no mention of a assembly point outside, so everyone was just outside the pub doors and leaning against the walls."

Food & Drink

Pros:

  • "House red was tasty and the lamb roast was very good."
  • "Good food and lovely beer."
  • "Very good food, with friendly staff."
  • "The turkey and cranberry sandwich was very generous."
  • "The smoked salmon and King prawn linguine was tasty."
  • "Had the best Sunday roast, was delicious 😋 and well worth the cost."
  • "The pie and chips were top class."

Cons:

  • "Unfortunately the food was really below average, despite being quite pricey."
  • "Let down by the food."
  • "I ordered the corn soup and found it to be bland and almost tasteless."
  • "An inedible fish and chips...with fish so overcooked it was almost black."
  • "The starters were equally as poor. Overpriced and very poor quality."
  • "The food previously had been lovely, however a second time was rather poor."
  • "The “Sunday roasts” we ordered only consisted of three very thin slithers of meat, half a parsnip, one roast potato (cut in half), one piece of kale, one tablespoon of cauliflower cheese, a trendy smearing of butternut squash and one still frozen at the bottom Yorkshire pudding."

Value

Pros:

  • "The food prices are about right with a good menu."
  • "Drink and a sandwich deals are good value at under £15."
  • "The food was great reasonably priced."
  • "Food was good and reasonably priced."
  • "Both dishes were great - generous helpings and high quality ingredients."
  • "Nice friendly staff great service and excellent food."
  • "The food that was available was delicious."

Cons:

  • "This place will not survive with their current price structure for drinks."
  • "For the price you pay you'd expect something at least semi-decent instead you'll leave dissatisfied and with a gaping, painful hole in your wallet."
  • "And at over 6 pound a pint it is not a place I'd return in the near future."
  • "Certainly don’t charge 14£ for some completely random pink drink with bitters!"
  • "£11.25 for a pint of Guinness and a standard small bottle of Peroni. Absolutely ridiculous, complete con, and more expensive than central London!"
  • "It was not a great experience, 2 glasses of wine and 2 turkey sandwiches £42 😕 and the turkey was fatty."
  • "£14 for a beef burger which was tiny with a few chips...came with a bland sauce as well."

Location

Pros:

  • "A great pub located in the heart of Bath."
  • "Lovely courtyard garden and great location."
  • "Very central to Bath so handy for a quick visit with work colleagues or friends."
  • "Lovely, friendly pub and very close to the abbey and the baths."
  • "I would recommend a trip here, probably less than a minute walk from the Roman baths."
  • "Really nice pub with some great views near by."
  • "Top quality pub. Has a great beer garden, seating is comfortable, spacious and nice."

Cons:

  • "Just feel Bath has more to offer if you’re willing to explore more than 500yds from the station."
  • "Sadly seems that for a main + drink, for 2 ppl, nowadays pubs seem more expensive than a proper restaurant."
  • "Fuller's pub so not cheap."
  • "Beer at £5 a pint."
  • "The worst fish and chips I have ever had and the dearest at £14.50, the chips were inedible all four of us left them the fish again small and again we all left did complain but nothing said."
  • "Avoid if gluten free, your choices are limited to soup and a starter salad that tastes of pickled onion."
  • "Food ⭐️⭐️⭐️ Not good value for money (expensive for what you get)."

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