Chopstix - Stratford Reviews Summary

Service and Staff Attitude

Pros:

• "Excellent service from Irina!"
• "Me and my son we had a very delicious lunch 😋 and we were served by Sameer"

Cons:

• "One of girls, I think her name is Cosmina was really rude and absolutely mentally not stable as she was very aggressive towards me after asking her a normal question."
• "Staff was incredibly rude to me, from the reciept I got, I believe her name is Evelina."
• "I went there two times and still had the worst service ever."
• "Extremely poor customer service- the portions we were given were small and one of the female staff had quite an attitude when my friends and I asked for more tissues."
• "On my first visit I had a nice and friendly experience. However on my second experience the staff were very rude."
• "Very disappointed again....food portion getting smaller every single time. The staff....the two Romanian ladies are really rude."
• "The staff have absolutely no manners, they never say hello, their faces ALWAYS look like they hate their job."
• "The Chopstix in Westfield Stratford city is terrible... The staff are miserable and do not like to serve customers."

Food Quality and Taste

Pros:

• "Decent food at affordable prices. Food is Prepared fresh and served hot."
• "The BBQ chicken is the best chicken out of all three mentioned, and the spring rolls are delicious."
• "Good food, many healthy options. I had the skinny rice with prawns, caramel chicken and Katsu in large size. It was really tasty and good."
• "Love the food from this place. I usually go for the rice, but their noodles are great just the same."
• "Great food always healthy portion for a individual noodles and sweet sour chicken was awesome."

Cons:

• "Pathetic service as well as food. I didn’t even have a mouthful because it was soo bad."
• "The egg fried rice is horrendous... The sweet and sour chicken has very little flavour and doesn’t taste great."
• "rubbish tasteless plastic food and even worse customer service."
• "Horrible food. You see them prepare it so you expect it to be fresh but it just tastes so basic."
• "Food was of really poor quality, noodles tasted of nothing and was really soggy, prawns and chicken tasted bland had no flavour."
• "The worst take away food experience ever. The taste..... horrible, particularly the egg fried rice leaves a sour taste in your mouth ..... disgusting."
• "Absolutely Rank! It is almost as if they do no believe in the use of seasoning at this place."

Portion Size and Value for Money

Pros:

• "The meals are cheap and quickly made."
• "My last chopstix review was very negative but this branch redeemed itself in my eyes. The food was actually decent and cheap which I appreciated this time."

Cons:

• "The food is not valuable for the price as the staff will only serve max 3 pieces of any topping even if you get the largest portion."
• "I had the prawns with were an absolute rip off!! They shape them in batter to make them look like big prawn, but it's basic teeny shrimp inside."
• "An abomination to humankind. £7.75 for a snack sized portion of vegetable noodles with sweet chilli prawns."
• "First and last time got a take away, taste is worse than I cook, tiny portions, 85% of rice, 10% of veggies and 5% of meat - for a whooping £7.25 a medium box...."