GUGSU Reviews Summary

Food Quality

Pros:

• "The beef, caramel chicken and green Thai curry are my favourites."
• "The food was amazing! The mantarian chicken is a must."
• "Food is very tasty."
• "Amazing fresh tasting noodles, the flavours of the meat was delicious."
• "Their beef item’s was juicy and tender."
• "Each component was packed with flavour and could stand on its own with no issues."
• "The caramel chicken is the closest thing I’ve ever tasted to American Sesame Chicken which I have spent years in the UK looking for."

Cons:

• "The food was greasy and horrible so I threw most of it in the bin then bought a pot noodle."
• "The sweat and sour chicken was not my favourite. I didn't like the taste of it."
• "It tastes like they've accidentally poured half jar of sugar in the stirred noodle."
• "Noddles taste disgusting and they were overcooked, bbq chicken disgusting too."
• "Both utterly basic and tasteless along with cold, hard prawns and the worst sweet and sour chicken ever - it tasted like it had been deep-fried in Fanta."
• "Sadly the food tasted a bit soapy."
• "The chicken was dry in the green Thai curry."

Service

Pros:

• "The girl who served me though was very accommodating and friendly so she can have the star and the food gets nothing!!!"
• "Great service from Arti!"
• "Araf and Raj are very nice and they gave us excellent customer service!"
• "Awesome service."
• "Staff was very professional, calm and approachable."
• "Staff 10 Stars, really friendly."
• "The two girls serving me were exceptionally polite and friendly, they were very helpful."

Cons:

• "The service was slow but the staff was Overall friendly."
• "The guy who was serving us when me and my boyfriend went was so slow."
• "Everything was half empty, stale and the server was slow and strange."
• "I’ve been there three times, and I can say that they are too slow."
• "The management was seen speaking poorly to his staff, very unprofessional in front of customers."
• "We won't be returning and certainly do not recommend this restaurant."
• "The food is horrible, as is the service."

Portion Size

Pros:

• "Always very welcoming and very generous in their portions."
• "Options and size portions were decent, considering location and competitive choice for take aways in the area."
• "Such a bargain. The jumbo is roughly ten quid and it is so fulfilling."
• "We got two small build your own box and it was the perfect size."
• "It's also very filling and the portions are a nice size depending on what box size you want."
• "I had a medium box which was loads for lunchtime."
• "The prices are a steal for the serving size."

Cons:

• "When you paid £10.49, I expected to get the same amount of chicken or beef as other Chinese restaurants."
• "The portion size for their boxes are also smaller than the chopstix sizes."
• "I wish portions were bigger."
• "They load tons of noodles when it comes to chicken they put just little bit."
• "Although we paid to have the large boxes, it seemed it was mainly more of the rice/noodles and not as much of the beef/chicken."
• "A large box probably won't fill you if you're hungry but it otherwise might."
• "There’s a variety of food to choose from, only downside is that the portions are a bit smaller."

Ambiance

Pros:

• "The interior is also so nice and welcoming."
• "I love the atmosphere."
• "This restaurant beautiful decorations."
• "Such a vibrant little spot and down to earth staff."
• "We loved the graffiti style brick wall and fun furniture for decoration."
• "The interior was clean modern and easy on the eye."
• "The ambiance was cozy and inviting, with a comfortable seating area and soft lighting."

Cons:

• "The interior is colorful fun but the restroom could be better."
• "The place looks very creative but food wasn’t great I wouldn’t recommend it."
• "The hole time I was sat there was a dirty tray from the previous customer on my table. Kind of gross."
• "The atmosphere and the environment was good. The restaurant was clean."
• "The service was nice, and the atmosphere was decent."
• "The food was excellent and the atmosphere nice and cozy."
• "Interiors? Talk about aesthetics, got to give it a 10/10."

Value for Money

Pros:

• "Never fails to disappoint. High quality seafood, affordable price."
• "Such a bargain. The jumbo is roughly ten quid and it is so fulfilling."
• "The service was speedy and the price was good, definitely worth a try 😊"
• "The price is more than reasonable!"
• "Good value for money!"
• "The meal-deal gives the box a very fair price."
• "Cool environment, honest price, quick service, and delicious food."

Cons:

• "When it came to the chicken, he proceeded to place one piece of chicken, and when I asked for more, he told me if I would like to double up to charge me extra even though he knew he put a single piece of chicken."
• "They should pay me 1£ extra for choosing it."
• "Beef wasn’t great and they charge 1£ extra."
• "It serves nothing close to authentic Asian dishes."
• "The price is totally off the mark as well, it should be half the price that it is based on the quality, or lack thereof."
• "And charging extra for the beef which not even great."
• "This was also expensive for how rubbish it was."