Kentwell Hall Reviews Summary

Value for Money

Pros:

• "Kentwell hall is a fab place, and great value if you go when its an event day and everything is open."
• "Visited on the home educators day before the May bank holiday weekend. It was amazing!"
• "Food and drinks at the on site cafe are great value while very tasty."
• "We fed the fish in the moat and the pond and with the food only costing £1 for 2 sizeable bags it's fun and great value."
• "The staff are friendly and the cafe is reasonably priced."
• "While originally a bit hesitant due to the price, was happy I did go ahead as was well worth the money paid given how the event was structured and set up."
• "All in all a wonderful day and definitely worth the entrance price."

Cons:

• "Overall a overpriced, rubbish experience."
• "The tickets were so expensive! They close at 4pm, which is early."
• "Don't waste your money we only visited the tea room with its unmade paths poor signage and rip off prices."
• "I think that this place is very over priced for what they have to offer."
• "Ridiculously overpriced at £20~ per person for a decrepit water damaged house."
• "At £31.50 per adult... we felt it was expensive for what was on offer."
• "a bit pricey."

Staff and Service

Pros:

• "Staff incredibly helpful and knowledgeable."
• "The staff and volunteers do great jobs and the route is always well thought through."
• "Friendly staff."
• "Wonderful staff and reenactment volunteers/groups."
• "The staff are friendly and the cafe is reasonably priced."
• "The staff were warm and so helpful, particularly Judith and Helene. So informative and beyond kind."
• "The living history people were very friendly and informative and did well at getting people involved."

Cons:

• "The restaurant offered basic food, we had pie and chips and sausage and chips, they struggled with capacity."
• "Tearoom had no space and took forever to be served."
• "Need more staff in the cafe as service was very slow."
• "The only disappointment was the cafe on the grounds, the food was extremely limited and there were communication issues amongst the staff there, meaning slow and frustrating service."
• "Service in there was also very slow and unfriendly."
• "I paid for 7 tickets and we arrived at 2 30... No refunds were offered and the lady at the desk was dismissive and very unfriendly."
• "Run by mean spirited greedy people with no sense of community."

Facilities and Events

Pros:

• "House restoration in progress but well worth the visit."
• "Childhood memories lived on, what a wonderful and informative visit. House staff live in the period of the Victorians."
• "Elizabethan High Summer Event was excellent yesterday - The actors, including the children, were really good and welcoming."
• "Love this place, really good for young and old even those not into history."
• "The Tudor reenactments are superb and the team live it so well."
• "Thoroughly enjoyed the halloweenies event. Very well thought out, planned and executed."
• "A brilliant day's outing to the magic event."

Cons:

• "Little bit disappointed this year as hall not open and not as many demonstrators."
• "The house is very run down looking with damp and wallpaper peeling in many rooms."
• "Sunken garden a little disappointing."
• "We really wasn't there for very long and it just wasn't worth the money!"
• "There used to be lots of demonstrations which they would let the kids get involved in, but not anymore."
• "Visited on the Tudor hands on history day, quite disappointed as lots of Tudors but few things to do."
• "Disappointing! We went for the Dickensian Christmas event... the rest of the activities were sadly lacking."

Gardens and Grounds

Pros:

• "Gardens are amazing and numerous. Set aside at least 2.5 hours."
• "The grounds and the gardens are stunning and the house itself is so interesting."
• "The gardens are also beautiful, and there's a lot of space for the kids to run around."
• "The walled garden is nothing short of wonderful."
• "The gardens are filled with wit and love in equal measure, and are truly good for the soul."
• "The gardens were idyllic, so peaceful and natural but with clever planting and design everywhere."
• "A beautiful, well maintained place! It looks great on a sunny day and the house is very grand."

Cons:

• "The grounds are not that impressive to look at."
• "We visited the gardens but not the house on this visit. Very expensive ticket price just for the gardens compared to others in the area."
• "The grounds are looking tired and yet when you enter the orchard and vegetable garden it is full of century old espaliered fruit trees."
• "However I was appalled at the condition of the 2 resident donkeys which have horribly matted fur."
• "Had to pay extra for the Gardens too, but majority of them were closed off without any signage after we were charged and inside the grounds."
• "The animals did NOT look well treated at all."
• "grounds are gorgeous too."