"All the staff were really friendly and we will definitely return next time we're on the Island."
"Staff were extremely welcoming and friendly."
"The staff were all really friendly and helpful."
"The staff were friendly, approachable and very knowledgeable."
"It is well staffed and staff is very friendly and polite."
"Staff are helpful and passionate."
"The staff are so lovely and very knowledgeable."
Cons:
"Really upset with this company."
"They treat you like paying units."
"When we went on these attractions, there were no staff members, people were everywhere, trying to push in ect."
"Staff aren't the most friendly."
Activities and Attractions
Pros:
"Lots to do, pedal carts, slides."
"Brilliant attraction. Lots of easy but entertaining eco-friendly games and climbing equipment for all ages."
"There's a whole host of activities for children and adults alike."
"Loads of activities for everyone ... hay stacks, go karts, firefly, climbing walls and many more."
"Activities such as crazy golf, pedal go-karting, zip wires, sand pits and play areas all help keep the family entertained."
"Loads of animals big and small with lots of outdoor and indoor activities."
"So much to do...jumping pillow, mini golf, animals, zip wire, go-karts, trampolines, ball skills."
Cons:
"The wooden hill sledging the kids were looking forward to, but there were only two sledges and a little difficult to get a go on them."
"Compared to some other farm venues I felt there was just not enough here to keep our kids interested for long. Food was average and coffee was ok."
"The arrangement of the inflatables wasn't good either, I've been to others which are a lot better and much better organised."
"I recently went to Tapnell farm to try axe throwing... 45 minutes of throwing an axe at a plain block without any score system or competition involvement made the experience lacklustre, especially at £15 a head!"
"Disappointed with the lack of animals."
"The only problem was that the game itself was average at best."
"While the activities and facilities are themselves brilliant, I have marked a four star due to the lack of interaction with animals."
Food and Drink
Pros:
"The food in the cafe is good too although I think prices have gone up over the years."
"Extremely reasonable for food and drink but it’s not only modestly priced, it’s wonderfully prepared."
"The restaurant did great burgers too."
"Great coffee which was also surprisingly reasonably priced."
"Also have to say they serve the very best sausage roll I have had, hot, crispy and just delicious!!!"
"Food was fantastic too, would definitely recommend them to anyone."
"Food was delicious with reasonable prices."
Cons:
"Unfortunately I never received the passionfruit, coconut and lime cake I ordered and paid for."
"Sadly the hot chocolate, which we really looked forward to as it was a freezing day, was only luke warm."
"We had sandwiches from the cafe which weren’t as fresh as I’d have liked."
"It was truly awful, probably the worst I have ever had."
"The cake is all very Politically correct being 'Everything Free' ... to me it all tastes a bit rubbish."
"Most of the cakes on offer were vegan and it was really disappointing that there was no decent offering of normal cake."
"The food was disappointing however."
Value for Money
Pros:
"Worth the money as there is so much to do indoors and outside so not weather dependent."
"It was extremely reasonable for the price."
"Price is reasonable too."
"The summer season pass is very reasonably priced at £30 per person from the end of March to the beginning of November. The winter pass in the remaining months is an equally reasonable £15."
"Good price for a clean, safe environment with excellent covid precautions."
"Excellent value for money."
"Really good value for the ticket price."
Cons:
"The entry fee is worth it, but be aware that the café prices are expensive."
"Only two small points for improvement would be 1. allowing card payment for pony rides / making this clear in advance, and 2. lack of EV charging, one of the two chargers at the cow restaurant didn't work and the other was busy."
"Visited here whilst holidaying on the Island. It was a good day out but could have been very expensive if we hadn't taken a picnic."
"This place is really good but way too expensive."
"£50 for a family of 4, for 3 and a half hours... That's unacceptable such a con."
"The price for the fixed half day slots seems a bit dear."
"Cafe good too, but quite expensive."
Facilities and Cleanliness
Pros:
"Place is nicely kept and on a hilltop with great views."
"Animals are well cared for and the enclosures have good space to allow the animals to roam happily."
"Very welcoming staff and well maintained facilities."
"Many memories will be made at Tapnell Farm Park."
"Very clean, well thought out and well kept."
"Everything was really new, well maintained and clean."
"Everything was spotlessly clean (the cafe particularly was immaculate)."
Cons:
"Signage was also not clear as to where the main entrance was and it involved a number of dead ends."
"We went on a very wet and windy day thinking there would be a lot for my grandson age 2 1/2yrs to do unfortunately this was not the case."
"The changing rooms were so disgusting they choose not to use them ...dirty tissues etc lying about & generally filthy."
"I was in a wheelchair that day and it wasn't the easiest place to get around."
"If it's hot you might be disappointed as most of the animals were indoors."
"Not that many animals for a ‘farm park’."
"The only downside to the time slot is that the kids wanted to carry on playing but couldn't, but that's fair enough due to their covid mitigations."