"Definitely recommend booking on line as the tickets can go quickly."
"Booking online on their website was simple."
Cons:
"Also if you book your tickets online you still have to collect in person- we figured this out the hard way!"
"Wont work with you on a refund if you are in a Tier 4 status."
Staff and Service
Pros:
"All the staff are super friendly well worth it."
"The staff are all very helpful and friendly."
"Great day, everyone was so helpful and friendly."
"The staff showed their pride in the railway with the extensive knowledge of the track, rolling stock and the countryside."
Cons:
"Struggled a tad at the cafe at the Aylsham station."
"When we arrived the lady on the desk recognised that we could have saved money on a family ticket she offered a refund for the difference or money off in the onsite cafe."
Scenery and Route
Pros:
"The countryside scenery is really lovely too."
"Lovely scenery...enthusiastic volunteers...Great old signal box to view b4 boarding at Wroxham."
"The views along the route were really fun, fields and countryside all around."
"A great activity for everyone, regardless of the weather."
Cons:
"The journey is 9 miles in each direction across the Norfolk countryside with just a few stops."
"No matter what end of the line you start, both Hoveton/Wroxham and Aylsham have enough to explore to while away a couple of hours before returning."
"45 minute journey Aylsham to Wroxam. Nice country route but note as time has passed the field hedges/embankments along the track side have become taller and overgrown making it difficult to see beyond them."
"This is not a full sized railway which the leaflets bring you to believe. As such we were disappointed with the trip."
Facilities (Cafes, Shops, and Picnic Areas)
Pros:
"There is a lovely cafe at the other end and a good model railway shop."
"The coffee shop at Aylsham had lovely cakes and hot chocolate."
"Nice station and a good day out for families. Good view of train at turning circle, and pleasant countryside views along the route."
"Nice book shop with good quality second hand books."
Cons:
"If you enjoy reading, this is a must visit! We watched the steam train turn on the turntable before connecting back up with the carriages."
"Cafe and shop on site help to pass the time while waiting for the train."
"The station has a nice second hand bookshop, where you can buy hot drinks (from machine)."
"However the staff at Wroxham & a lady train driver were so kind to my friend who fell."
Accessibility and Pet-Friendliness
Pros:
"I'm always on the lookout for dog friendly places to go and this did not disappoint."
"Definitely recommend a visit especially for all ages and disabilities too."
"It was a delight to travel through the scenic countryside."
"Good disability access at both ends and good toilet facilities. Plenty of parking as well."
Cons:
"The carriages are very small which might be worth noting."
"This is even better due to covid as you get a compartment to yourselves."
"A thought may be to train one way and walk back. There is a woodland path that follows the line."
"We were running late and rang ahead to see what the situation was."