SHIBUYA SOHO Reviews Summary

Service

Pros:

• "Good service and fair price."
• "Beautiful small restaurant, great customer service!"
• "The staff that attends is characterized by a friendly attention and a wide smile."
• "The customer service is great too."
• "Staff is very nice and is quick to tend to your service!"
• "The staff were helpful."
• "Staff very friendly."

Cons:

• "Really bad service - way below standards."
• "Manager with the glasses was extremely rude this evening."
• "It’s a disgustingly rude place which rejects waiting customers to come in despite of plenty of space and very cold weather."
• "Experienced horrible customers service today from a new starter cashier."
• "Bad service I have ever met in London!!"
• "The seller at the counter was very racist and rude."
• "Rude staff, very bad service."

Food Quality

Pros:

• "However, we had matcha bingsu and mango bingsu, both were nice."
• "Oh so heavenly milk bingsu! Soft as powdered snow and melts on your tongue with a subtle sweetness."
• "Gorgeous desserts of shaven condensed milk and fruit. I absolutely love them."
• "The shaved ice melts in your mouth the moment it hits your tongue and gives way to a sweet and milky taste."
• "The bingsu tasted good (not too sweet, sour tang of the mango)."
• "The Soho Bings were the most interesting offering here. It's frozen milk shredded with fruits/condensed milk."
• "Best bingsoo in London, I feel like I’m in Korea!! If you want an authentic Korean-tasting bingsu, definitely get the roasted soybean one."

Cons:

• "To be honest, they were a little weak in flavour. Definitely not the best shaved ice I've had."
• "The sashimi was not fresh and food is very expensive: £15 for 9 pieces of sashimi."
• "I would not recommend this place for shaved ice, I have never seen such a teeny-tiny serving of shaved ice in my life."
• "Noodles tasted like the instant type plus was too overcooked."
• "Ordered the signature spicy tonkatsu but the rice was overcooked and mushy, the tonkatsu itself was hard and dry."
• "Food was mediocre, not impressive but edible."
• "The food quality has deteriorated."

Ambiance and Cleanliness

Pros:

• "A small restaurant with a cozy family vibe."
• "New display of the dish and refurbished interior are delicate and much better than before. It gives you a cozy vibes."
• "The upstairs seating area is cheerful and bright."
• "Amazing small restaurant in soho with a homely feel."
• "A funky young place, minimalistic uncluttered design."
• "The interior is very cute and great for a chilled hang out."
• "Decor is cute."

Cons:

• "The main issue we had was the fact that our hot drinks and cake were served on paper plates/cups and we were given plastic cutlery to eat the cake with."
• "The seat is very dirty, they have human resources in idle but no one do cleaning."
• "Very good shaved ice but the place doesn't feel clean. Sticky floor, dirty sofa… not a comfortable eating place."
• "Although Shibuya has a cute storefront, we found the seats quite dirty and there were quite a few flies around."
• "Four stars because the toilet is not very clean and it is very small, hardly any room to move."
• "Also, the air ventilation was not great, hence our clothes were stuck with the smell of oil after the 2-hour meal."
• "The cafe looks nice but the music did not match and was too loud when I went."

Value for Money

Pros:

• "Price was reasonable for what they are serving too."
• "The bill is not heavy taking into account portions and recipes."
• "Not cheap but seems fair for Central London."
• "Good dessert at a really reasonable price."
• "It's pretty well priced too (for London at least)."
• "My personal favourite is the BBQ Pork Bun which is only £1.30 each, 2 will fill you up for lunch and they are generously bursting with sweet char siu pork!"
• "The strawberry shortcake is probably the best we have eaten - so light and checks the right sweetness level."