Engawa Reviews Summary

Food Quality

Pros:

• "Best tuna sashimi I’ve ever had."
• "The fish and all sea food were the best quality."
• "The o-toro was melt in your mouth amazing and the pumpkin was sweet and nutty."
• "Every ingredient was super fresh. Especially the nigiri which was almost melting in your mouth when you ate it."
• "The wagyu beef was top of the house - crispy on the outside and it MELT IN MY MOUTH."
• "Best Wagyu beef I've had outside Japan, good sashimi."
• "The food was top notch and the presentation was excellent."

Cons:

• "The chirashi main in the Omakase set...overly vinegared rice, topped with hardly any fish."
• "The Miso soup wasn't warm enough, and the wasabi wasn't enough either."
• "Too much mayo on everything and the tuna and salmon (appetiser) was a bit fishy and you can tell it’s not fresh at all."
• "The cuts of toro sashimi all had huge chunks of tendons that you can hardly chew through."
• "The black cod was overcooked, deep fried in a batter containing rice grains."
• "The very slim slices of of toro were a bit smelly and not fresh."
• "The fried food was particularly unpleasant as it tasted of stale oil."

Service

Pros:

• "Very welcoming staff, happy to help and offer advice or answer questions about the menu."
• "Service was good."
• "The chefs and service people are friendly and working hard all the time."
• "Both waiters were attentive and it was never rushed."
• "The staff was very polite."
• "Staff were courteous, polite and very accomodating which helped to deliver great customer service."
• "The staff were all extremely helpful and friendly."

Cons:

• "The service was slow and since it’s small the restaurant just felt too crowded with waiters running around."
• "Service belows the average. Some are quite rude."
• "The staff were not polite or apologetic about the situation and basically told us to deal with it."
• "The service attitude is awful and not friendly at all."
• "They don’t do the little details well in service, for example I found it unprofessional that our waiter rolled his eyes when my wife ordered a ginger tea."
• "The Japanese woman, manager of the shop, treat customers badly for the whole meal."
• "Service is definitely terrible!!!"

Atmosphere

Pros:

• "Absolutely lovely place nestled inside Ham Yard, Piccadilly opposite the Ham Yard Hotel."
• "Small restaurant, but nice environment and friendly staff."
• "Welcoming staff and the venue itself is located in a beautiful and calming yard."
• "Very intriguing restaurant, decent prices on the Wagyu beef menu selection and excellent presentation on all dishes."
• "The venue itself is located in a beautiful and calming yard where you feel you can disconnect from busy London!"
• "Warm atmosphere and truly spectacular food."
• "The restaurant is very cozy with limited seating and the ambience was good."

Cons:

• "Seating can be quite cramped in many places, especially at the counter where the food is prepared."
• "The restaurant is small and a bit crowded."
• "Feels like you are paying for the looks, more than the quality of the food."
• "The restaurant is extremely narrow and small."
• "Petite restaurant, spaces are limited and feels squashed, a bit uncomfortable to sit for long."
• "Cosy but squeezed space."
• "Extremely small restaurant, to go to the toilet you have to squeeze in between tables trying not to hit other customers."

Value

Pros:

• "Japanese fine dining without being pretentious and with decent prices."
• "Great price for lunch set and wagyu."
• "It is a memorable experience and worth the price of admission."
• "We had their Omakase 3 Courses menu at £65pp which we thought it was good value."
• "Love this place. Very reasonably priced compared to other Japanese restaurants of this calibre."
• "Food were mostly delicious, and great value with the discount."
• "The three course menu for £65 was so worth it."

Cons:

• "Only downfall is that I’m unsure as to whether I would have been happy paying the full £50 price for the box."
• "I don't think it is worth the full price."
• "The food was ok but a bit overpriced."
• "The price is on the higher side and you may limit yourself on what you’re willing to spend."
• "Seats were crammed and the set itself is way too expensive for what it is."
• "By far the most expensive, but not even close to the best, meal we had during our time in London."
• "However, I do believe the drinks pairings were overpriced."