The Physios Reviews Summary

Customer Service

Pros:

• "The moment you walk through the door, you are put at ease by the warmest and friendliest of welcomes."
• "Martha at reception is always very pleasant and friendly."
• "The Reception staff are warm and welcoming too."
• "Reception staff treat you like a person who matters rather than an inconvenience."
• "The receptionists were friendly and helpful."
• "The Reception Team are efficient and personable which perfectly compliments the relaxed and contemporary environment."
• "Reception staff are friendly and understanding."

Cons:

• "Unprofessional as well and condescending."
• "Impersonal and in a rush to get rid of me quickly."
• "Overall it was overpriced."
• "The reception staff were snooty and cold."

Treatment Effectiveness

Pros:

• "Very professional and beneficial to my recovery."
• "I had completely fixed my knee and ran the race with no pain and 10 minutes faster than my goal pace!"
• "Post op. my total recovery has been due mainly to the advice given and exercises defined by The Physios."
• "Sarah’s knowledge, expertise and homework exercises now means he can play full matches without discomfort."
• "I would highly recommend Shockwave Therapy as it has proved very effective and would not hesitate to have it again should the need arise."
• "Quite unbelievable results in pain alleviation and posture improvement!"
• "The exercises I was recommended were short, yet so effective."

Cons:

• "Unprofessional as well and condescending."
• "Impersonal and in a rush to get rid of me quickly."
• "Overall it was overpriced."

Staff Professionalism and Expertise

Pros:

• "They analyse and explain everything clearly, help with preventative measures and exercise regimes, and always give me confidence that I'm getting the best treatment."
• "I found Jenny to be highly skilled, knowledgeable and constantly positive and encouraging."
• "Professional and gave expert advice in a very clear, understandable and approachable way."
• "These guys know their stuff and provided it in a clear, positive way that rebuilt my body and confidence."
• "All of the staff at The Physios have been lovely."
• "I would highly recommend Sarah and The Physios to anyone needing physiotherapy in not only Sheffield but also prepared to travel for the best treatment."
• "I highly recommend The Physios."

Cons:

• "Unprofessional as well and condescending."
• "Impersonal and in a rush to get rid of me quickly."
• "Overall it was overpriced."