German Doner Kebab Reviews Summary

Food Quality

Pros:

• "ABSOLUTELY DELICIOUS!!"
• "The food here is very good quality. It has a unique taste and id definitely recommend."
• "I tried the **original German doner kebab** & I must say it was tasty."
• "Food is amazingly nice! Prices are also good."
• "Every bite tasty and every bite more than delicious."
• "The **vegetables** seen to be fresh and of good quality, the **meat** is good and the **sauces** amazing."
• "Best doner kebab prepared from 100% lean meat."

Cons:

• "When I went here 6 weeks ago, I was given a sandwich with only **burnt doner kebab meat**."
• "The **doner meat** was cold and yukky."
• "The **meat** in the doner is extremely oily (to the extent that it seeps out into and outside of the bread)."
• "The chicken was very bad, the smell of it is like an egg, and when I complained about it. He told it is not his problem."
• "Disappointed, poor quality doner."
• "Strausse Berlin and panini were overly soggy and tasted disgusting! Doner quesadilla overwhelmed with sauce and lack of doner."
• "The **German Chicken kebab** arrived and I couldn’t wait to try it. Oh my gosh, no flavour, so bland."

Customer Service

Pros:

• "The staff are so nice and welcoming which gave me a positive attitude."
• "The **staffs** were extra polite and, the manager there 'Munir' he is very friendly."
• "You guys are so hospitable and professional."
• "The Stuff named Rabaya Rabu treated me so well. She is so organised and well behaved. I totally loved her service."
• "Jessica is outstanding every time I come to the restaurant she’s always smiling in happy to help!"
• "Customer service was very good, cashier was very polite and patient taking our order."
• "Staff was friendly and active and the food was so delicious."

Cons:

• "Tables an floor where dirty."
• "The Manager failed to step in and correct the situation."
• "Management Staff and customers were not wearing masks and I wouldn’t even comment on the social distance as a quick roll back on the CCTV can tell you everything."
• "Awful service. When I ask for his name started arguing."
• "Terrible customer service! I order something and was given other item that I did not asked for, went to talk with the cashier and she started shout with me and my kids."
• "The service from the guy was very poor he refusendto give me the discount and he said he was going to call the other branch to ask why for the discount."
• "The **staff** were extremely rude and unhelpful."

Shop Cleanliness

Pros:

• "The **shop** is always clean and tidy whenever i visit the place."
• "One of the best thing I noticed is that the shop is clean and tidy whenever I make visits and also the frequent sanitizing of touch points."
• "A very clean and tidy place with a Quick and excellent service."
• "Perfect! Very clean and tidy inside."
• "The management and staff really look out for their customers and excellent cleanliness maintained throughout the restaurant."
• "The place is beautiful and staff are super friendly specially Rabaya Rabu, her presentation style is awesome and the food is delicious."
• "Absolutely amazing this restaurant! The place is beautiful and staff are super friendly specially Rabaya Rabu, her presentation style is awesome and the food is delicious."

Cons:

• "Our order came and was placed on the dirty table."
• "When we went back to the place 12:05 and first impression was as I was opening the the glass door, it was covered with oily finger prints and as we walked pass the tables they also where dirty with oily finger prints and food crumbs."
• "Chairs were not pulled in the tables."
• "We sat down at the table which was still dirty and I also realised that the bench had oily marks and finger prints."
• "The back of the restaurant was looking very messy and dirty."
• "This was such a shame since the interior was very nice and this are little thing that can be fix easily and fast before opening."
• "Also there was a black bin bag in the middle of the service counter full of rubbish and I didn't like the fact that there is rubish next to the service counter."

Value for Money

Pros:

• "Price is decent and affordable."
• "Food is amazingly nice! Prices are also good."
• "Best food with affordable price. Your food tastes too good. Thanks"
• "I love that you get a lot of food as well for the price."
• "Was good when they opened. Good Service and good value for money (400gr doener for 5,5 GBP)."
• "Food came out quick. I ordered the nachos which was delicious, you can taste the flavours and was very filling."
• "I really suggest everyone head down to kilburn gdk and enjoy a beautiful meal!"

Cons:

• "The **food taste good** but the **portions have dramatically shrunk**."
• "The portions are amazingly very very small."
• "This place is a disgrace. £14 for a box meal to get a few pieces of chicken."
• "Expensive for what you get, but it does come in its own presentation box, but in fact you don't get much meat at all in the bread."
• "On the minus, I paid £10 for a very small box of cold cheese, soggy fries, and very strange kebab meat."
• "I paid £7.99 for a box of FRIES. I buy here because of the meat and I had a VERY SMALL portion of meat kebab."
• "I placed an order through GDK Kilburn and their **prices are extremely high** considering the area they are based in."