The Colour Palette Salon Reviews Summary

Customer Service

Pros:

• "Always get excellent service."
• "Outstanding service, amazingly talented beauticians and hairdressers."
• "I’ve had many different appointments at the salon over the years and it’s still my favourite place to go!"
• "I am frequent visitor to the Colour Palette as it is such an amazing salon - exuding calm, luxury, style and tranquillity."
• "Fantastic and friendly service! I genuinely can’t fault the salon."
• "The team at the Colour Palette are extremely professional and friendly."
• "Friendliness and welcoming is part of their motto."
• "I have been coming to the salon for over a year and I LOVE it."

Cons:

• "Very poor customer service!"
• "This salon also writes the majority of its own reviews."
• "All the hairstylists and beauticians are very sweet and good but the owner is extremely rude."
• "Lovely salon, modern design. Staff nice and friendly, but unfortunately overpriced."
• "I used to work in London, however due to the current situation I needed a new salon for my weekly blowdry."
• "Unhelpful staff who lied about the procedure, setting false expectations."

Quality of Treatments

Pros:

• "Natalie is great with my hair. She really listens and creates something suitable for life."
• "I come here regularly to get my Laser done with Hardia and have also had facial treatments in the past."
• "I have my hair, eyelashes and eyebrows done here. I have been 4 times now and each time the expertise is amazing."
• "I’m a regular customer of the salon. Always a fantastic, welcoming and professional experience."
• "I’ve been going to The Colour Palette since the day it opened, but it's my most recent experience that has prompted my review."
• "I had a great first cut and blow dry with Caroline. She listened and gave great advice, I love my cut, thank you!"
• "I had 2 large events recently and I’ve been into have a wash and blow dry for both occasions. I also had a bio sculpture manicure and henna eyebrows. Both amazing!"
• "I love visiting The Colour Palette salon. The space is beautiful and the staff friendly and professional."

Cons:

• "I'm currently pregnant and booked a last-minute treatment for my birthday. Unfortunately, my toddler was very poorly overnight and I was running slightly late."
• "Following a call from the owner that I found to be intimidating, I have removed my previous review."
• "I have had the following treatments but will not be returning: Pedi - Great; Mani - Great; Bee sting facial - mediocre, overpriced."
• "Booked for my mum as she lives near that area. Haircut and colour extremely overpriced."
• "Every time I visit the amazing colour palette salon - I feel so welcomed and walk away feeling amazing the treatments are just unreal, and the salon is Decor is unreal!!!"
• "Unhelpful staff who lied about the procedure, setting false expectations. Once the service was done they said they could do nothing about it and its my problem."

Ambiance and Atmosphere

Pros:

• "The Colour Palette Salon is such a beautiful salon!"
• "I have been coming to The Colour Palette Salon for a long time now and have had an amazing experience every single time."
• "Everything about this salon is wonderful from the decor, cleanliness, range of services and of course the lovely staff."
• "Thursday nails and brows by Kira, Friday laser by Hardia and Saturday hair cut and colour by Amber, may as well move in!"
• "I love coming to this salon, all the girls are so welcoming."
• "Oh wow!!! What a fabulous morning again. I so love coming for my pre-chemo fix… it is my thing!"
• "I honestly cannot recommend the Colour Palette salon high enough."
• "I really look forward to my monthly massage at the Colour Palette."

Cons:

• "My Dad was unfairly issued a parking ticket for parking here."
• "I decided to try a different type of massage, and had the bamboo massage at the Colour Palette in Crowthorne today."
• "I cannot recommend Hardia and the whole team at The Colour Palette Salon enough."
• "I work in the salon and I use the salon myself and I was working on the day that Abby came into the salon and kicked off."
• "I regularly use the salon for my gel nail manicure."
• "I have used this salon several times in the last year for hot waxing."
• "First of all, the interior of the salon is absolutely stunning!"
• "The guys at The Colour Palette are brilliant!"