Jesmond Beauty Clinic Reviews Summary

Staff and Service

Pros:

• "Georgia always makes me feel comfortable during my appointment and everyone at the clinic is always very happy and friendly."
• "Excellent service from start to finish lovely friendly staff."
• "Lydia was amazing, made me feel very comfortable and was extremely sweet and professional."
• "Laura provided an exceptional massage and facial experience."
• "Extremely professional and very warm and friendly, Julie puts you at ease and answers all and any questions showing her understanding and knowledge of the treatments."
• "Sam was so lovely and welcoming and made me feel at ease for my waxing treatments."
• "Bethany was amazing. She explained everything to me in great detail before she started my treatment."

Cons:

• "I had a gel manicure this morning and it was one of the worst manicures I’ve ever had in my life."
• "When I confronted them about it, they made racist comments and threatened to 'send me back to my country' if I looked for further assistance!!!!!!"
• "I had a little issue with one of the receptionist being rude to myself."
• "Tried booking through their online booking systems couldn’t book phoned many times this morning phone was getting ended numerous times how do you get customers when none of your booking systems work awful customer service and booking system!!!"
• "Neither the manager nor the owner supported me. I just would like my money back."
• "Will be going elsewhere is future. AVOID."

Facilities and Environment

Pros:

• "As soon as I walked into the Salon I was greeted with a fabulous smile and a welcoming Hello"
• "The salon/salon room I was in was clean airy and warm...only missing the relaxing music."
• "JBC has a pleasant environment and there’s plenty to browse if you arrive early for an appointment."
• "The welcome into the clinic was very warm, and I didn’t have to wait long at all."
• "Such a cute clinic / salon. A very warm welcome."
• "The clinic was very welcoming and clean and the team were great."
• "A beautiful salon with extremely professional and friendly staff."

Cons:

• "My face was ok but for the price I paid I expected more and the products are Deccolor brand or something like that, I mean very common products."

Value and Pricing

Pros:

• "While a bit more pricey for nails the price is fully worth it, they take amazing care of you, do an amazing job, my nails are now much healthier."
• "Great quality tan that lasted the whole week"