Image Beauty Salon Reviews Summary

Salon Atmosphere and Decor

Pros:

• "The salon is beautiful, calm and relaxing and all the staff are very friendly and professional."
• "Image Beauty Salon has a wonderful relaxing atmosphere, you are made to feel welcome the moment you walk through the door."
• "The salon was modern and very well laid out."
• "The salon is friendly, clean and welcoming with a relaxing atmosphere."
• "The salon is very luxurious and has every treatment available you would ever want or need."
• "Beautiful salon, easy to get to and lots of parking nearby."
• "The salon is very clean and beautifully decorated."

Cons:

• "The unwelcoming atmosphere kind of put me off."
• "The only reason I'm not giving 5 stars is because the noise from outside, and in the case of my visit today, from workmen in the corridor, often provides a slightly less than relaxing atmosphere."

Staff and Service

Pros:

• "The team are very friendly, you are always made to feel welcome and the standards within the salon are extremely high."
• "Sue is great. She spent time getting the right shape for me and didn’t do anything until I was 100% happy."
• "All the ladies here are always so friendly and welcoming and the salon itself is really lovely."
• "The staff are always friendly and I trust and value their opinions and knowledge."
• "The receptionist was very friendly."
• "The girls are all lovely, very helpful and friendly, and always find time for me, nothing is ever too much trouble."
• "Amber is the friendly face that greets me each time I attend this very calming and welcoming salon."

Cons:

• "I don’t usually write bad reviews but this time I had to because I never been so unhappy with my gels."
• "I had an appointment for eyelash perming booked at this salon for the first time, although have had perming for over 2 years - I was disappointed as the treatment didn't hold well and my lashes didn't curl at all."
• "The massage definitely didnt last an hour and I told the lady the room was chilly as I was undressed under the blanket."
• "Additionally, I did not find the staff particularly friendly or chatty on either day which I was really surprised about."
• "On arrival the staff did not greet me and did not acknowledge me, also I was not aware of the checking-in system and nobody was willing to inform me."
• "Friendly staff and nice decor & atmosphere inside but girl who did my nails had no idea what she was doing."
• "Unfortunately won’t back there ever again which is a shame because they offer many different treatments but if other staff is so unskilled as well better go somewhere else to avoid disappointment and don’t waste a money."

Treatments and Products

Pros:

• "For my school prom, I had the individual eyelash extensions treatment. They are definitely worth the money!"
• "Sylvie gave me a Swedish massage. I felt like a new person."
• "Perfect french tip gels on my nails done by Charlie and Sue."
• "Had microblading on my brows yesterday. The lovely Sue did an amazing job."
• "The Dermalift Eye treatment with Danielle made a noticeable difference straightway."
• "There is a large number of gorgeous products to buy and lots of treatments available."
• "Loads of treatments to choose from and you feel as though you get a personalised experience."

Cons:

• "I do feel after spending over £350 at the salon, the charge could have been wavered."
• "Me and my daughter had a spray tan and unfortunately had a few issues, my daughter more than myself."
• "I had the dermo facial which I found very painful and when I told the lady my skin was getting sore she just said that particular machine could not go any lower."
• "The massage itself was lovely but hands on time was just under 20 minutes and the treatment was later than the scheduled time."
• "Overall my treatment with Tyanna was lovely, however it did start 5min late and finished 5min early."
• "The only reason I'm not giving 5 stars is because the noise from outside, and in the case of my visit today, from workmen in the corridor, often provides a slightly less than relaxing atmosphere."